Student Support Officer

2 weeks ago

Melbourne, Australia Swinburne University of Technology Full time

Are you passionate about enhancing student success and creating a supportive educational environment? Swinburne College, a joint venture between Swinburne University of Technology and UP Education, is searching for a dedicated Student Support Officer to help students achieve their academic and personal goals.

At Swinburne College, we deliver foundation and pathway programs, including Foundation Year, UniLink diplomas, and ELICOS courses. These programs empower both international and domestic students to meet university entry requirements, transition smoothly from post-secondary to higher education, and improve English language proficiency. As a part of Swinburne University, we pride ourselves on being a globally recognised and agile institution, responsive to the evolving needs of our students and the world.

As a Student Support Officer, you will play a vital role in the student journey. Reporting to the Director of Student Experience and Support, you will coordinate and implement tailored student support services. By collaborating with teachers to develop individual support plans, you will ensure that students receive the guidance they need to succeed academically and personally. Your efforts will also uphold compliance with educational standards, furthering our commitment to excellence.

If you’re ready to make a meaningful impact in a dynamic and innovative educational setting, Swinburne College invites you to join our team. Help us shape the future of education and support students as they work toward their dreams.

**About You**
To be suitable for this role you will need to have experience in the below key accountabilities:

- Strong communication and interpersonal skills, capable of engaging and motivating students and working collaboratively with staff, students, and stakeholders to deliver high-quality support services.
- Strong communication and interpersonal skills, including demonstrated cultural sensitivity.
- Evidence of strong client/ student focus and customer experience skills in dynamic, fast-paced work environments requiring high levels of confidentiality to be maintained.
- Demonstrated ability to work effectively both autonomously and in a team environment.
- Proactive Problem-Solving: Demonstrated ability to anticipate potential issues and take the initiative to resolve them.
- Relevant experience in an administration role.

**Qualifications**
A relevant degree in education, student support, or a related field (preferred) or equivalent experience in a similar role.

**This position is open only to applicants who have work rights in Australia

**About Swinburne College**
At Swinburne College, we help students take the next step towards their destination degree to reach their full potential. Our pathway and English language courses help students develop their academic and English language skills in order to meet university entry requirements - no matter where they are in their study journey.

Our students receive targeted and personalised support and learning from experienced educators who specialise in pathway delivery - helping them to develop fundamental academic skills for immediate and future success.

**To Apply**
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click **‘apply’** and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

**Applications Close: Thursday 12 December 2024, at 11.00pm**

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

**Diversity, Equity and Inclusion**
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

**Disability and Reasonable Adjustments**

**Science in Australia Gender Equity (SAGE) at Swinburne**
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the Science in Australia Gender Equity (SAGE) program.

Swinburne University is actively engaged in improving representation and participation of women in STEMM fields, aiming to address ongoing gender inequity. As an inaugural recipient of the Athena SWAN Institutional Bronze Award, we have implemented our original SAGE Action Plan (2019-202

  • Student Support Officer

    6 months ago

    Melbourne, Australia Britts Imperial University College Full time

    **About the Organisation**: Nortwest College was founded in 2007 and has had thousands of students who have passed out over the last 15 years. With more than 15 nationally recognised programs in domains like Business, IT, Cyber Security, Telecommunications, Hospitality, Carpentry, Tiling, Painting, Building & Construction, Project Management, Nortwest...

  • Student Support Officer

    7 months ago

    Melbourne, Australia TasCollege Full time

    We are currently hiring Student Support Officer to join our Melbourne Campus team and Sydney Campus team. **Key Responsibilities** - First point of contact for students, staff, and external stakeholders, front counter responsibility - Assist with the organisation of student events, graduation, and orientation programs - Provide administrative and student...

  • Student Support Officer

    1 week ago

    Melbourne, Australia Swinburne University of Technology Full time

    Are you passionate about enhancing student success and creating a supportive educational environment? Swinburne College, a joint venture between Swinburne University of Technology and UP Education, is searching for a dedicated Student Support Officer to help students achieve their academic and personal goals. At Swinburne College, we deliver foundation and...

  • Student Support Officer

    3 months ago

    Melbourne, Australia Endeavour Full time

    Competitive remuneration and hybrid setup - FREE UNLIMITED clinic consults & 15% off all clinic dispensary and retail products - Beautiful campuses all located conveniently to public transport Endeavour College of Natural Health is the largest provider of complementary medicine higher education degrees in the Southern Hemisphere, with six campuses across...

  • Receptionist & Student Support Officer

    2 months ago

    Melbourne, Australia Australian Federation College Full time

    **Receptionist & Student Support Officer Position in Melbourne.**: - Receptionist & Student Support Officer **Needed.** **Key Requirements**: - Liaise with Student Support/ Administration/ Admissions Teams and/ or Academic Team as required. - Assist students with administrative enquiries. - Assist with filing and general maintenance of student records. -...

  • Student Support

    2 weeks ago

    Melbourne, Australia Schools (Government) Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time / From 10/02/2025 - 19/12/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1456545 **Selection Criteria**: 1. Experience in providing high level, administration / customer support. 2. Strong written, verbal and...

  • Student Support Officer

    1 month ago

    Melbourne, Australia Schools (Government) Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time / From 28/01/2025 - 19/12/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 1450727 **Location Profile**: Rosebud Secondary College is located towards the southern end of Victoria¿s Mornington Peninsula. The area has...

  • Endeavour - Student Support Officer

    6 months ago

    Melbourne, Australia UP Education Full time

    Endeavor College aims to be the leader in natural health education, producing experts that keep the world well. We look to transform passion into purpose, and are committed to the future and success of natural health! For more information, please visit the following: **About the role** Additionally, this role supports on-campus administrative, student...

  • Receptionist/ Student Support Officer

    6 months ago

    Melbourne, Australia Skilled Up Institute Full time

    Skilled Up Institute is a national provider with over 22 years experience across a broad range of industries. We understand the importance of providing innovative learning solutions to assist in the promotion of your products and services and the development of your people and your business. We value the importance of team harmony. Happy employees mean...

  • Student Support Officer

    4 months ago

    Melbourne, Australia International College of Victoria Full time

    Assessing and issuing Letter of offers in accordance with ICVs policies and procedures. - Providing accurate and timely advice to current and prospective students, stakeholders and supporting College initiatives that enhance the student experience. - Assisting with the administrative duties of programs across ICV and marketing activities and special events...

  • Student Support Officer

    3 weeks ago

    Melbourne, Victoria, Australia RMIT University Full time

    Company OverviewRMIT University is a multi-sector university of technology, design and enterprise with a strong commitment to diversity and inclusion.About the RoleThe Student Support Officer - Indigenous Education will work closely with students, staff and community partners to provide targeted support to Aboriginal and Torres Strait Islander students.Key...

  • Indigenous Student Education Support Officer

    4 weeks ago

    Melbourne, Victoria, Australia RMIT University Full time

    About the RoleThe Indigenous Student Education Support Officer will play a pivotal role in ensuring engagement and support is provided to Aboriginal and Torres Strait Islander Postgraduate and Vocational Education students.Key ResponsibilitiesBUILD STRONG PURPOSEFUL LINKS WITH COMMUNITIES AND STUDENTSWORK COLLABORATIVELY AND IN PARTNERSHIP WITH INTERNAL AND...

  • Receptionist/administration Assistant

    1 month ago

    Melbourne, Australia Student Housing Australia Full time

    **Student Housing Australia **is the specialist in the field of purpose built student accommodation with a portfolio of 2,400 apartments. Our diverse accommodation provides students with access to a choice of affordable safe accommodation in close proximity the the Universities and Colleges in and around Melbourne. The needs of local and international...

  • Student Services Officer

    6 months ago

    Melbourne, Australia Acknowledge Education Full time

    Ongoing commitment to your growth with $1,500 professional development allowance - Incredibly committed and supportive work environment - Be part of a fast-growing organization working in an agile environment **Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!** Acknowledge Education is a leading training provider with campuses...

  • Education Support

    2 weeks ago

    Melbourne, Australia Schools (Government) Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time / From 28/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1457635 **Location Profile**: **Officer Secondary College** At our College, we are committed to a quality, first-class education that encourages its young...

  • Full Time Sales Support

    6 months ago

    Melbourne, Australia SJA Student Volunteering Full time

    Then come and join our awesome team at SJA Student Volunteering. We’re always looking for highly-driven and dedicated go-getters to collaborate with us. Imagine having a career where you could be closer to your family and not get stuck in traffic every day. **We support you to find a great role that you'll love.** **Experience the SJA Student...

  • International Student Officer

    6 months ago

    Melbourne, Australia City of Melbourne Full time

    **An exciting opportunity **exclusively open to current international students who are studying project and business management, economics, or global studies**.**: - **Two casual opportunities available, operating on an adhoc roster basis as required.**: - **$35.03 (hourly rate inclusive of 25% casual loading) + 11% Superannuation** **About City of...

  • Student Wellbeing/welfare Officer

    2 months ago

    Melbourne, Australia Schools (Government) Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time / From 28/01/2025 - 26/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1443146 **Selection Criteria**: SC1: Demonstrate substantial experience in the development and implementation of programs, procedures and...

  • Student Services Officer

    6 months ago

    Melbourne, Australia Navitas Full time

    **Role Description** The Student Services Officer is responsible for assisting with the efficient, high-quality delivery of student services. Particular focus is placed on supporting student experience by being a welcoming presence at the reception desk, and fielding varied queries from students, parents, visitors and other stakeholders. The role plays a...

  • Indigenous Student Education Officer

    3 weeks ago

    Melbourne, Victoria, Australia RMIT University Full time

    Company OverviewRMIT University is a multi-sector university of technology, design and enterprise with over 96,000 students and close to 10,000 staff globally.Salary and BenefitsThe successful candidate will receive a competitive salary of $85,948 per year, plus 17% superannuation.Job DescriptionThe Officer, Indigenous Student Education will work...