Customer Service Officer

2 weeks ago

Eagle Farm, Australia BlueScope Full time

**Job Description**:
BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

**The Opportunity**

Come and discover the opportunity to join our BlueScope Distribution business in our **Eagle Farm **team as a **Customer Service Officer**. BlueScope Distribution is a provider of single-source product, processing and service solutions in steel and aluminium. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification. BlueScope Distribution supports its customers by helping them find the freedom to do what they do best.

As a Customer Service Officer, you will be the face of BlueScope for our customers, ensuring exceptional service in each interaction. Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries. With the support of a strong leadership team, you will be given every opportunity to further develop your career in customer service and sales with us here at BlueScope Australia.

Enjoy a competitive salary package including participation in our Profit Share Program (bonus). You will have access to various health and wellbeing initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training. Part-time options will be considered.

**What Will You Do?**

You will be the key customer representative to a dedicated portfolio of valued customers accounts, maintaining our high standards of service delivery. You will:

- follow-up on quotations and inquiries converting these into sales opportunities
- collaborate with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
- nurture and grow relationships with customers to uncover new business and sales opportunities
- continuously look at new ways of improving the customer experience and consistently improving the total value proposition

**More About You**

With a strong customer focus and willingness to grow and develop yourself in the role you will bring:

- experience working in a customer service environment
- high attention to detail and ability to complete multiple tasks simultaneously
- excellent communication and interpersonal skills
- confidence to resolve issues effectively and efficiently
- a proactive approach in building constructive and effective relationships
- basic knowledge with Microsoft office and a willingness to undergo relevant training

**Why BlueScope**

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

- ** create and deliver innovative solutions** that drive transformation in our business
- ** make an impact **that really does shape the world we live in
- ** keep growing** through continuous learning and development opportunities
- ** enjoy the sense of belonging **that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: _We create and inspire smart solutions in steel, to strengthen our communities for the future._

**Together **we can make a world of difference.

  • Customer Service Officer

    2 days ago

    Eagle Farm, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Customer Service Officer

    7 days ago

    Eagle Farm, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Exports Customer Service Officer

    2 days ago

    Eagle Farm, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Customer Service Specialist

    2 days ago

    Eagle Farm, Australia Metso Outotec Full time

    Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth...

  • Customer Service Coordinator

    Found in: Talent AU C2 - 1 day ago

    Eagle Farm, Australia Coates Hire Full time

    About us  You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly Australian-owned,...

  • Customer Service Agent

    5 days ago

    Eagle Farm, Australia Wymap Group Full time

    Wymap People have an exciting opportunity for experienced Cargo Flight Clerks to join their team, working for one of Australia’s largest ground handling companies. **Cargo Clerical** Seeking experience Clerical staff for an ongoing role based at Tullamarine airport supporting Australia’s largest Airline organisation. **About to the role**: - Process...

  • Liaison Officer

    7 days ago

    Eagle Farm, Australia Pickles Auctions Full time

    Liaison Officer - Shared Services **Location**: Eagle Farm Employment Type: Full-Time Permanent Department: Finance SharedServices - Management **WHY WORK FOR PICKLES** - Highly successful Australian business despite COVID - Enjoy extra leave + share in our company bonus program - This is a varied financial administration position which will keep you on...

  • Customer Service Coordinator

    Found in: Talent AU C2 - 2 weeks ago

    Eagle Farm, Australia Coates Hire Full time

    About us  You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly Australian-owned,...

  • Freight Forwarder and Customer Service Rep

    6 days ago

    Eagle Farm, Australia CG Recruitment Full time

    **Freight Forwarder and Customer Service Rep** A leading international freight forwarder with over 50 years in the business, our client pride themselves on providing World Class Logistics. Specialising in sea and air freight, customs brokerage, port transport as well as global warehousing and logistics, a true champion leading with strength in their...

  • Internal Sales

    9 hours ago

    Eagle Farm, Australia Curtis Partnership Full time

    Well established construction products business - Salary offered based on experience - Position based in Eagle Farm Well established construction products business located in Eagle Farm is recruiting an Internal Sales Representative. - Well established construction products business - Salary offered based on experience - Position based in Eagle Farm **The...

  • Payroll Officer

    7 days ago

    Eagle Farm, Australia Davidson Group Services Full time

    **About the Company** We have a number of clients in the northern suburbs (Eagle Farm, Hamilton, Hendra) currently seeking temporary Payroll Officers over the next two months, to assist with high work volumes and leave cover. Our clients offer professional offices and supportive environments, some with on-site parking and others with street-based...

  • Service Delivery Person

    2 weeks ago

    Eagle Farm, Australia ALSCO PTY LIMITED Full time

    **The Company**: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector,...

  • Field Service Technician

    Found in: Talent AU C2 - 2 weeks ago

    Eagle Farm, Australia Metso Full time

    Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth...

  • Service Coordinator

    Found in: Talent AU C2 - 2 weeks ago

    Eagle Farm, Australia Page Personnel Full time

    Temp to perm opportunity Competive ratesAbout Our ClientEstablished mining organsationJob DescriptionCreate and maintain a database for generic & site (contract) specific work procedures, JSA's, JHA's and Tool Box Meeting discussion points. Create "Work Packs" for the scheduled shutdown, to include time sheets, itineraries, Tool Box meeting discussion...

  • Service Advisor

    2 days ago

    Eagle Farm, Australia Fuse Recruitment Full time

    **Eagle Farm QLD 4009** **$80000 - $90000 per annum, Benefits: discretionary bonus!** **Full time** **Who will you be working with?** Our client values customer focus, integrity, accountability, teamwork, and innovation. It prioritizes delivering commitments to stakeholders and maintaining honesty, trustworthiness, and ethical conduct. Employees are...

  • Field Service Technician

    9 hours ago

    Eagle Farm, Australia JLG Industries Inc Australia Branch Full time

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities...

  • Warehouse & Logistics Officer

    7 days ago

    Eagle Farm, Australia Maxima Full time

    Maxima Recruitment Services are seeking an experienced Warehouse & Logistics Officer to work with their client based in Eagle Farm. Working Monday - Friday we are open to negotiate your casual pay rate, depending on experience, between $28.75 - $33.75 + super. **Key Responsibilities**: - Proactively contribute to the day-to-day operations of the various...

  • Service and Warranty Coordinator

    Found in: Talent AU C2 - 2 weeks ago

    Eagle Farm, Australia MCT Group Full time

    About the Role This is an outstanding opportunity to join a highly successful business and a dedicated and experienced team. A competitive salary package is on offer to the suitable candidate. The ideal candidate will be an experienced, reliable and self-motivated team player providing great customer service.. Our preference is to find a candidate with...

  • Customer Service Consultant

    1 week ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    **About the Role** As a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm. You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving. To be successful in this role you need to...

  • Apprentice Service Technician

    Found in: Talent AU C2 - 2 weeks ago

    Eagle Farm, Australia Terex Full time

    Description : Position Summary A new opportunity has arisen for an apprentice who is undertaking MEM30219 Certificate III in Engineering to join the Queensland Service team, based at our Eagle Farm premises. You will learn and assist with repairs, rebuilds and maintenance of Terex Mineral Processing machines and any other miscellaneous heavy fixed...