Support Coordinator

1 week ago


Canberra, Australia McMillan Shakespeare Full time

As a Support Coordinator, you will manage your portfolio of NDIS participants relying on your ability to build rapport and foster relationships, all the while maintaining your support targets. You will use your high-level stakeholder management skills to build and leverage networks to ensure the best support for your customers. You will set up service agreements with providers, prepare plan reviews, conduct risk assessments and, critically, provide support should issues arise.

This is an exciting opportunity for you to turn your transferrable skills into a career in the disability sector. Past experience working in disability is not a prerequisite for this role. We are looking for empathetic people with great time management who want to work in a people-focused culture. A background in industries such as teaching, finance, case management, insurance and legal will stand you in good stead for being a successful Support Coordinator.

**Upon commencement you will receive 2 weeks of Industry-leading training to help set you up for success**

What you will bring to the role:

- A track record of success meeting productivity and activity targets
- Proven experience in Portfolio Management
- Strong Administration
- Strong Stakeholder Management
- Experience in a KPI-driven environment
- High work ethic and resilience
- A current Australian driver’s license and well-maintained vehicle that meets current safety standards with fully comprehensive car insurance.
- An NDIS Workers Screening Check.
- Dependent on the role the appropriate Working with Children/Working with Vulnerable People check as per State/Territory legislation may also be required

Start date for this intake - 3rd of July 2023.

This article describes a typical working day as a Support Coordinator with Plan Partners:
What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.



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