Office Coordinator

4 weeks ago


Canberra, ACT, Australia Basketball ACT Full time

The Office Coordinator is the first point of contact for all enquiries at Basketball ACT. Operating in a supportive team environment, the Office Coordinator is responsible for frontline communication and service delivery, accuracy of messages, and routine administration responsibilities across the organisation's operations. Responsibilities include:

  • Leading and motivating the front facing customer services of the Belconnen Basketball Stadium and BACT offices including greeting customers, answering phones, processing payments, and assisting with general enquiries.
  • Coordinate and oversee the systems, processes, and procedures in relation to the stadium bookings, maintenance and operations.
  • Liaise as required with staff from other departments to gain information and to resolve customer issues.
  • Provide administration support across the organisation as requested by the Executive Team and/or Department Managers.
  • Oversee the processing and database entry of activity, as requested.
  • Foster collaborative partnerships between Basketball ACT Clubs, Schools, and other system stakeholders (as required) to benefit the participation system.

A full position description is attached to this ad.



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