Office Coordinator
4 weeks ago
The Office Coordinator is the first point of contact for all enquiries at Basketball ACT. Operating in a supportive team environment, the Office Coordinator is responsible for frontline communication and service delivery, accuracy of messages, and routine administration responsibilities across the organisation's operations. Responsibilities include:
- Leading and motivating the front facing customer services of the Belconnen Basketball Stadium and BACT offices including greeting customers, answering phones, processing payments, and assisting with general enquiries.
- Coordinate and oversee the systems, processes, and procedures in relation to the stadium bookings, maintenance and operations.
- Liaise as required with staff from other departments to gain information and to resolve customer issues.
- Provide administration support across the organisation as requested by the Executive Team and/or Department Managers.
- Oversee the processing and database entry of activity, as requested.
- Foster collaborative partnerships between Basketball ACT Clubs, Schools, and other system stakeholders (as required) to benefit the participation system.
A full position description is attached to this ad.
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