Admissions/customer Service Admin Officer

6 months ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement

Reference: 64978
- Permanent Part Time - 5 shifts per fortnight
- Monash Medical Centre Clayton - Main Reception/Admissions Department

Health Information Services (HIS) at Clayton has an exciting opportunity for enthusiastic, experienced and professional Administration officer to join our team as a Customer Service/Admissions officer on a part time basis.

**About Monash Health**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes. Each year:

- We provide more than 3.6 million episodes of care to our community,
- More than 293,000 people are admitted to our hospitals,
- Close to 250,000 people receive care at our three emergency departments,
- We respond to more than 65,000 ambulance arrivals,
- We perform more than 55,000 surgical procedures, and
- We deliver more than 10,000 babies.

As an equal opportunity employer, we are committed to a fair, non-discriminatory workplace that maximises the talent, potential and contribution of all.

**About the HIS Team and the Role**

In this administrative role your primary responsibilities will include:

- Provide customers exceptional customer service both face-to-face and over the phone;
- Complete and ensure accurate data entry when admitting and updating patient details on the Patient administrative system (iPM), and other data entry and administrative duties as required (as outlined on the attached PD)

**Operating Hours**

The Monash Medical Centre (MMC) Clayton Main Reception/Admissions Department is open 7 days per week. Shifts start and finish times may vary between 7am and finish at 8pm with the potential of operating hours to be changed and extended as the service continues to grow

Staff may also be required to travel to other Monash Health sites.

**About You**

We are seeking people to join our patient-focused team who possess the following:

- Searching for ongoing part time work employment
- Thrive in a busy and multitasked workplace
- Have a passion and are able to learn new systems and processes quickly
- Exceptional interpersonal and communication skills
- Demonstrate interpersonal understanding by demonstrating empathy and sensitivity to feelings of others.
- Be self-motivated and committed to self-improvement.
- A positive approach to a frequently changing environment.
- Administrative experience in a Health related field will be looked upon favourably as well as the completion of a medical terminology course.
- Flexibility in availability, rostering and working hours is essential.
- Demonstrated ability to complete tasks in timely manner
- Is a team player

**What’s in it for you?**

You will be part of a dynamic changing environment that will have future growth. You will also have access to a range of corporate benefits, including salary packaging options that can significantly increase your take home pay and access to staff car parking.

**Things you need to know**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

  • Mch- Admissions/customer Service Admin Officer

    7 months ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement Reference: 62233 **MCH Customer Service & Admissions Admin...

  • Customer Service

    7 months ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Casual Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement Reference: 65189 **Casuals - Customer Service/Admissions...

  • Admissions/customer Service Admin Officer

    6 months ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement Reference: 62387 **Welcome Patients and their Families at...

  • Admissions/customer Service Admin Officer

    6 months ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement Reference: 64052 Indicative shifts: (_Subject to change as per...

  • Customer Service/admin

    6 months ago

    Melbourne, Australia Conquest Personnel Pty Ltd Full time

    Based in Carrum Downs, this company specialises in restoration of damaged sites. They are currently looking to add some additional staff to their growing team. These roles include, admin, customer service, scheduling and payroll admin. These postions are all temp to perm. Working Mon to Fri 8:30am - 5pm in their office. **Duties** - Inbound and outbound...

  • Customer Service

    6 months ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan, Melbourne | Southern Metropolitan Job type: Casual Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 65425 **Join Victoria's largest Health Service as a Casual Customer Service & Admissions Officer in our Casey, Dandenong & Kingston sites** Our...

  • Admissions Officer

    6 months ago

    Melbourne, Australia Pass Global Pty Ltd Ta ALTEC College Full time

    PASS GLOBAL Pty Ltd trading as ALTEC College is a Registered Training Organisation offering an extensive range of nationally accredited courses from Certificate to Diplomas. ALTEC College trains in a wide range of disciplines including Business, Leadership & Management, Cookery & Hospitality and Building and Construction. We are currently seeking to appoint...

  • Admissions Officer

    6 months ago

    Melbourne, Australia Pass Global Pty Ltd Ta ALTEC College Full time

    PASS GLOBAL Pty Ltd trading as ALTEC College is a Registered Training Organisation offering an extensive range of nationally accredited courses from Certificate to Diplomas. ALTEC College trains in a wide range of disciplines including Business, Leadership & Management, Cookery & Hospitality and Building and Construction. We are currently seeking to appoint...

  • International Admissions Officer

    3 weeks ago

    Melbourne, Australia CQUniversity Full time

    International Admissions Officer Apply now » Date: 29 Nov 2024 Job Location: Melbourne, VIC, AU Sydney, NSW, AU #job-location.job-location-inline { display: inline; } Company: Central Queensland University About this Opportunity Continuing, Full Time International Directorate CQUniversity Melbourne or Sydney Higher...

  • Admissions and Waitlist Officer

    3 months ago

    Melbourne, Australia The Royal Children's Hospital Full time

    Location: Melbourne | Parkville Job type: Ongoing - Full Time Organisation: The Royal Children's Hospital **Salary**: $1,120 - $1,230 Occupation: Medical and Nursing Reference: 12410 **About the Role**: This is a Permanent Full Time position as an Admissions and Waitlist Officer. In this role, you willl be the first point of contact for parents and...

  • Admissions Coordinator

    1 month ago

    Melbourne, Australia Mercy Health Australia Full time

    Employment Type: Full Time Location: Hughesdale Upload with Application: Resume, Cover Letter and any relevant qualifications Contact: Tessa Devery Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided...

  • Admissions Officer

    6 months ago

    Melbourne, Australia Melbourne Business School Full time

    **Join a world-class education provider**: - **Attractive salary package and benefits on offer**: - **Carlton location with hybrid work model** **About Us** At Melbourne Business School (MBS), our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the top-ranked providers of business education within the...

  • Admissions Officer

    3 months ago

    Melbourne, Australia RMIT University Full time

    Overview: - Full-time, Fixed Term position until May 2025- HEW 5 + 17% Superannuation and Flexible Working Arrangements- Based at the Melbourne CBD campus, and hybrid ways of working Position Summary To be successful in this position, you’ll have: - Excellent communication skills- Ability to work independently as well as in a team environment, manage...

  • Admissions and Waitlist Officer

    3 days ago

    Melbourne, Australia The Royal Children's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Fixed term - Part time Organisation: The Royal Children's Hospital **Salary**: $58,000 - $64,000 Occupation: Administration/Secretarial Reference: 12641 **About the Role**: This is a Fixed Term Part Time position at 56 hours per fortnight as a Patient Support Officer until 30/06/2027. In this role,...

  • International Admissions Officer

    3 weeks ago

    Melbourne, Australia Central Queensland University Full time

    **About this Opportunity**: - Continuing, Full Time - International Directorate - CQUniversity Melbourne or Sydney - Higher Education Worker Level 6 - Total Remuneration $107,321 to $115,586 pa (including salary of $90,688 to $97,672 plus 17% superannuation and leave loading) **Join an organisation with an unbreakable belief that quality education,...

  • Regional Admissions Coord

    7 months ago

    Melbourne, Australia Uniting AgeWell Full time

    Reference Number Position Title **Employment Type** Part Time **Location** - Admissions - Strath-Haven **Position Summary** **About Us**: At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the...

  • International Officer, Admissions

    1 month ago

    Melbourne, Australia Victoria University Full time

    Work in a high performing and motivated team - Work in a collaborative team environment - The position is located at our City Queen Campus. **About Us**: At Victoria University, our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan...

  • Admissions Consultant

    3 months ago

    Melbourne, Australia Methodist Ladies' College Full time

    Ref Code 739746 Location Melbourne Category Education Support Sub Categories Administration Support The role 12 month parental leave contract from December 2024 - 2025 22.8 hours per week (Tuesday, Wednesday, Friday 8.30-5.00pm) 4 weeks leave per annum Closing Date: 2 November 2024 We are seeking a qualified professional for the role of P-12 Admissions...

  • Customer Admissions Manager

    3 weeks ago

    Melbourne, Australia Infinite Aged Care Full time

    **Our Role** Reporting to our National Sales & Relationship Manager who is based at our Gold Coast Corporate office, the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy, plus maintaining strong relationships with residents and partners within our organisation. Our vision at Infinite care is: Aged Care Provider - Redefining a...

  • Baa - Admissions & Enrollments Officer

    6 months ago

    Melbourne, Australia UP Education Full time

    **Who are we?** Builders Academy Australia (BAA) and City-Wide Building and Training Services (CWBTS) are Registered Training Organisation’s (RTO’s) that works with employers, industry, and students to achieve exceptional training results. We live and breathe building and construction. We intimately understand the industry and have strong relationships...