Customer Service Rep

2 weeks ago


Sydney, Australia Labourpower Recruitment Services Full time

Smithfiled location
- Monday to Friday - rotating Saturdays paid at OT
- $55k-$568k per annum plus OT penalties
- Easy access and on site parking available

We are currently seeking an experienced Customer Service Officer to support the daily operational needs of a large transport and distribution business.

**Primary Roles and Responsibility**
- Uphold and lead by the organisational Mission statement, company objectives, and promote this to fellow colleagues
- Ensure all Visitors are inducted and fully understand the site rules.
- Ensure a high degree of accuracy in entry of data into company programs
- Maintain efficient and effective operations in the service centre
- Resolve and document the complaints as per defined processes and standards
- Ensure all instances of service failure or loss or damage to customer goods, are thoroughly investigated and documented
- Ensuring high standards of Quality are maintained, promoting safety policies and procedures on an ongoing basis
- Liaise with other work areas to seek and provide information relating to daily operations
- Constantly review daily plan to ensure service level KPIs are achieved
- Attend and contribute to meetings that relate to this position
- Understand the requirements of HACCP
- Entering of transport & warehouse bookings into system
- Freight investigations
- Monday to Friday (starting times between 7am to 10am - rotating roster)
- Be apart of shared working Saturdays & Public Holidays

**To be successful you will need to demonstrate**:

- A strong customer service orientation
- Ability to build effective relationships, internally and externally
- Ability to deal difficult customers
- Active listening and learning skills to comprehend ideas and to understand the implications of new information by identifying and resolving complex problems
- Excellent organisational skills and effective communication skills
- Ability to meet deadlines and handle pressure / customer demands
- Be self-managed, motivated and energetic to create a great customer and team experience
- Demonstrated effective oral and written communication skills
- Ability to work under pressure and still produce results
- Ability to be agile and flexible

The post Customer Service Rep appeared first on Labourpower.


  • Customer Service

    4 weeks ago


    Sydney, Australia FourQuarters Full time

    Customer Service Responsibilities: - Liaise with all sales reps regarding transactions - Answer all incoming calls and inquiries - Send all corresponding invoices to customers’ requests - Invoicing of packing slips from production - Data entry - Printing run sheets - Collating all packing slips and filing away of previous days - Charging of credit cards...

  • Customer Service Rep

    4 weeks ago


    Sydney, Australia PFD Food Services Full time

    **Chullora Location**: - **Full Time Opportunity - Monday to Friday 2.30pm-10.30pm**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we...

  • Customer Service Rep

    4 weeks ago


    Sydney, Australia PFD Food Services Full time

    **Located in Chullora**: - **Full Time Opportunity**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with...

  • Customer Service Rep

    4 weeks ago


    Sydney, Australia PFD Food Services Full time

    **Chullora Location**: - **Full Time Opportunity**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD...


  • Sydney, Australia Talent Connect Australia Full time

    Brilliant Team Culture & Competitive salary - Immediate start - North Sydney Location **Organisation**: Reputable and global medical technology company specialising in the design and manufacturing of medical equipment. As a leading provider & pioneers in the in the medical space they offer a range of medical implants and other products related to...

  • Director Operations

    4 weeks ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...


  • Sydney, Australia Hatch Full time

    ** This role is at Hibob (not for Hatch)** Hatch is supporting Hibob to find a great Business Development Rep - SYDNEY to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Hibob. **About the role at...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Manager Customer Engagement, Ongoing, Sydney** The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Client Services Officer, multiple temporary opportunities available, flexible working model including working both from home and our Sydney office.** Are you a recent school leaver or graduate looking to enter the public sector and have a natural flair for customer service and problem solving? Are you looking to re-enter the workforce and wanting to...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Customer Support Officer - Medical Suites** - Fulltime ongoing role based in Darlinghurst (in-office role - 5 days per week) - Clerk grade 3/4 Salary ranging from $75,992 - $83,211 base per annum plus super - Closing date Wednesday 26th April 2023 (09:59AM) **About the Role**: ***The NSW Personal Injury Commission (Commission) is looking for a Customer...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **IT Service Delivery Manager** Are you based in SYDNEY, LITHGOW, BATHURST, GOSFORD, MAITLAND or across Regional NSW? The Department of Customer Service is looking for a Manager, Service Desk to join our growing team! **Benefits**: - Fantastic ongoing clerk grade 11/12 opportunity. - Salary range: $134,411 - $155,445 + super, commensurate with...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Client Services Officer, multiple temporary opportunities available, flexible working model including working both from home and our Sydney office.** Are you a recent school leaver or graduate looking to enter the public sector and have a natural flair for customer service and problem solving? Are you looking to re-enter the workforce and wanting to...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Service Desk Coordinator, Ongoing opporuntity, Sydney and Parramatta office locations + flexible/hybrid working options available** The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. ICT is being transformed from an outsourced vendor to a best of breed sourcing model with Service Desk and governance...


  • Sydney, Australia Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Manager, Dispute Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Dispute Services to join the Medical Services team! **Benefits**: - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $134,411 - $155,445 per annum plus...

  • Content Designer

    4 weeks ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Content Designer** **Grade 7/8, 24 month Fixed Term Contract** - Full time, 24-month fixed-term contract in the Service NSW Website Team - 35-hour week with the option to work compressed hours - Base salary $95,136 to $112,164 plus superannuation and annual leave loading - Live and work anywhere in NSW - Haymarket CBD office and hybrid work options...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    This is an opportunity to join the State Insurance Regulatory Authority (SIRA) as an Advisor, Information Services. **Benefits** - Fantastic ongoing clerk grade 7/8 opportunity. - Salary range: $101,947 - $112,849 + super and leave loading. - Flexible and hybrid working arrangements. - Excellent career and learning development opportunities and...


  • Sydney, Australia Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Customer Service

    7 days ago


    Sydney, Australia Natus Medical Incorporated Full time

    **SUMMARY**: To maintain all Natus internal administration documents including invoicing and quality reporting documents. Work with and the Natus team. Take responsibility for Customer service relations for the ANZ Natus business. ***ESSENTIAL DUTIES AND RESPONSIBILITIES include the following**: (Other duties may be assigned.) 1. This is an office-based...

  • Customer Service

    4 weeks ago


    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 540130**Job Summary**: - Location: St Leonards - Close to Public Transport (Flexibility Offered) - Entry Level Customer Service - Training & Development Provided - Mandarin AND Cantonese Proficiency in Speaking and Writing is...