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Invoicing & Customer Service Officer

1 month ago

Hornsby, Australia ACOS Personnel Full time

Operating for almost 50 years, this wholly Australian owned Company, is a well-known FMCG distributing to some of the biggest Retail outlets Their excellent reputation, quality products, consistent innovation and friendly Company culture is also reflected by their long-serving employees.

Created due to growth, this varied role will keep you busy, working within a tight knit & supportive team. Your responsibilities will include a mix of Invoicing, Data Entry & Customer Services duties including;
**Invoicing & Data Entry**
- Daily data entry of sales orders
- Invoicing/ data entry/ matching picking slips - processing approx. 100 invoices daily
- Exporting invoices direct to Store (nationally)
- Raising backorder reports, pack room reports etc
- Monitoring stock levels and liaising closely with warehouse staff regarding out of stock products
- Supporting Accounts and other teams and ad-hoc duties ie: stationery orders

**Customer Service & Admin**
- Answering customer queries (approx. 20 calls daily) for: order tracking, back orders, ETA's & monitoring missing consignments
- Setting up new Customers in the system
- Entering product adjustments
- Providing basic phone technical product assistance

To secure this great opportunity, you will bring;
- High volume Invoicing, Data Entry and Customer Service experience
- Exceptional attention to detail and great numerical ability
- Excellent communication skills and a proactive, investigative nature
- Strong data entry and computer skills
- Attache exp desirable (not essential)
- A willingness to learn and assist other team members

If you are looking for a permanent varied position, with an early finish and enjoy working within a supportive team environment - then this is the role for you APPLY NOW (Word doc pls)

**Job Types**: Full-time, Permanent

**Salary**: $63,000.00 - $67,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)