Community Manager

6 months ago


Sydney, Australia Real Time Australia Full time

Intial 12 month Contract - $440 Daily INCL Super
- Hybrid WFH/WFO - Sydney CBD
- B2B Online Community - Australia Wide - FinTech - Influitive platform

**Looking to join a progressive, positive and inclusive team?**

Our client is the 3rd largest
**FinTech (SaaS)** in the world and is seeking an enthusiastic
**Marketing Community Manager (B2B) **to support the
**Expansion Lead.**

Join this innovative global leader, providing its customers
**(SMBs, Accountants & Bookkeepers)** with smarter business tools, whilst continuously finding innovative ways to deliver.

**What your exciting days will look like**:

- Building and managing the community from scratch utilising their brand new community tool (**Influitive**).
- Developing the overall strategy with the wider team to drive advocacy.
- Sourcing testimonials, user-generated content, case studies etc.
- Building relations with your customers through day-to-day interactions with community members through the Inlfuitive platform and engaging face-to-face via virtual events.
- Sharing feedback to the product team based on community feedback.
- Identifying and recruiting new advocates to join the community.
- Monitoring and reporting on community engagement metrics.

**What you'll bring to the team**:

- Experience within **SaaS product B2B Community Management.**:

- Experience using the **Influtive** platform or similar (Zoho, Zendesk, Expert Voice, Sprout Social, PostBeyond, GaggleAMP etc).
- Excellent communication and interpersonal skills.
- Strong project management skills.
- Ability to work independently and as part of a team in a fast-paced environment.

**Perks**
- This employer supports hybrid - work from home or office (Sydney 2000)
- Enjoy Paid Public Holidays & additional "Recharge" Days

**What's Next?**
- we can’t wait to meet you



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