Fitness Experience Manager

6 months ago


Brisbane, Australia Fitness and Lifestyle Group Full time

**The opportunity**:
Embark on a transformative journey as a Fitness Experience Manager with Fitness & Lifestyle Group (FLG). This isn't just a job; it's an opportunity to shape the fitness landscape with innovation and impact.
Reporting to the National Personal Training Manager, you will craft and drive the performance of fitness programs and challenges for globally recognized brands: primarily Fitness First Australia and Goodlife Health Clubs, with connections to Zap Fitness 24-7 and Jettz NZ. Your mission? To elevate our programs to unprecedented heights, ensuring they are not just effective but game-changers in the industry.
Your canvas extends beyond fitness - you are a business influencer, refining programs to achieve outcomes that resonate: lead generation, soaring membership numbers, unwavering Personal Trainer commitment, and diversified revenue streams.
But this role is more than just metrics; it's about weaving success stories. Working alongside our expert marketing, finance, fitness and operations teams you will play a pivotal role in our members' triumphs, delivering personalized, targeted, and results-driven challenges that become the heartbeat of their fitness journey.
Join us in defining the future of fitness experiences. Become the driving force behind our members' successes.

**Key duties and responsibilities include**:

- In conjunction with our team of fitness experts, strategise, develop and implement best in class fitness challenges across each of the full-service brands;
- Review relevant fitness content for fitness challenge programs including products that are/have been rolled out via our integrated digital platforms;
- Work with the National Personal Training Manager and Finance team to control all associated costs of projects and manage challenge outcomes against KPIs;
- Partner with Procurement and Central Operations to strategically align the programs with commercially viable suppliers to deliver best in class challenges both in club and via digital offerings;
- Work with the Customer team and support agencies in attaining and developing new and existing sponsors;
- Partner with the FLG National Personal Training Manager to create packages that support personal training businesses whilst connecting Challenges to existing fitness services,
- Partner with the FLG National Group Fitness Manager to create in-club experiences that support the group fitness department with enhanced in class experience

**To be successful in this role you will have**:
Essential
- Prior experience in the fitness industry;
- Current Certificate IV in Fitness (or higher);
- Exceptional time management an organisational skills;
- Proven ability to manage multiple, large projects across multi-site locations;
- Experience in a multi-site and multi-brand environment;
- Experience in event marketing;
- Exceptional stakeholder management and engagement capabilities;
- A demonstrated history of innovative thinking and strong project management history;
Desirable
- Behavioural Psychology or UX design experience or qualification (highly regarded)

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

Please click 'Apply' to submit a resume and cover letter that details your experience, attributes, and achievements.



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