Ao3 Service Officer
2 weeks ago
**Job description**:
Our State Government client is currently seeking experienced Service Officers to join their busy team to start on 29th April 2024 through to 30th June 2024 with a possible extension.
**The role**:
As a Service Officer you will contribute to the proactive collection of debt in a high-volume inbound and outbound contact centre environment. You will provide an excellent customer experience whilst also showing empathy and resilience.
**About you**:
- Demonstrated customer service experience in a challenging and high demand environment
- Strong communication skills and the ability to build rapport with a diverse range of clients.
- Excellent organisational skills and the ability to negotiate effectively in finalising debts.
- Be self-motivated to achieve personal performance goals and be driven to contribute to team goals.
- Excellent computer skills and the ability to learn new systems.
- Experience in a high-volume contact centre will be highly regarded.
**What is in it for you?**
- Commencing 29th April 2024
- Excellent work environment, coupled with a supportive team.
- Full training provided, ongoing coaching and development.
- Attractive hourly rate + Super
- Full time hours (37.5 hours/ week) on a rotating roster between 8am and 6pm Monday to Friday
- Ipswich location
How are your skills and experience aligned to the role?
What has motivated you to apply?
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