Case Manager

3 months ago

Coburg North, Australia The Salvation Army Full time

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About the role

We are seeking a values-driven and proactive Case Manager to assist referred clients to address issues exacerbating their risk of homelessness. The overall outcomes are to reduce the ongoing homelessness and re-offending among court support participants.

Reporting to the Team Leader, this is a max-term (until February 2026), full-time position based in Coburg North, Victoria.Salary and conditions are in accordance with the SCHADS Award Level 5.

You will successfully- Ensure that delivery of services and support is aligned with the National Homelessness Stream Model of Care, which underpins homelessness services across the country and defines expectations and standards for those we serve, our partners and allies, and the Australian community.- Assess the immediate and long-term housing needs to service users who are at risk of homelessness upon release on bail.- Explore and connect service users to appropriate housing options.- Support clients to develop an individual case plan and the journey towards goals will be monitored and reviewed.- Identify new networking opportunities, as well as build and maintain relationships with both internal and external services and agencies.- Using a trauma informed model of care, provide outreach and case management to clients referred from Court Services Victoria.- Ensure the safety of self and others. Risk Assessments are routinely completed, and all risks are identified and reported.

You will have- Tertiary qualification in Social Work or related community service field. Degree level preferred however lower qualifications with significant experience is suitable.- A current Victorian Employee Working with Children Check.- Current Victorian Driver's Licence.- The ability to understand and respond to the needs of individuals experiencing homelessness or at risk of homelessness.- The knowledge of the homelessness sector including role, context, principles, philosophies, policies, regulation, and legislation.- An understanding of homelessness models, approaches, theories and practices when dealing with clients.- Knowledge of the Justice system and experience working within correctional settings is considered(highly desirable).- Experience in working with a range of stakeholders and networks.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)- Flexible working conditions- Health, fitness and financial discounts / benefits- Paid parental leave - 12 weeks- Up to 8 weeks leave per year through our purchase leave scheme- Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity- Purpose driven career which has positive social and sustainable outcomes- Employee Assistance Program - Independent confidential counselling service;- Opportunity for career development;- An inclusive culture of dedicated, passionate and professional team members- Positively supporting and impacting the lives of others through your career contribution

How to Apply
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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