Manager, Sales Engineering

5 days ago

Sydney, Australia CrowdStrike Full time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role

As the Manager for our Enterprise Sales Engineering team you will be responsible for leading and direct line management of our SE team, alongside managing our products and services technical sales support. The primary focus is on pre-sales technical, Evaluations/Proof of Values and post-sales assist with revenue target responsibilities.

You can expect to- Responsible for the operational line management of the Enterprise Sales Engineering Team, including performance management, annual reviews, coaching and development.- Provides guidance to SE’s in respect of company policies.- Recommends changes to policies and establishes procedures that affect immediate organisation.- Lead a team to update and deliver regional training to sales staff.- Looking after the customers from a pre-sales technical perspective answering questions and resolving issues as and when they arise.- Provide feedback through follow up with Sales Account Managers on sales calls.- Ensure provision of adequate technical training for team members on all related products.- As needed develop and provide technical training for partners on related products.- Work with sales management to maximise efficient use of technical resource.- Work closely with the other functions in ANZ and international to bring the right momentum into the sales process to achieve positive visibility in technical, services and support area in order to support the closing of the deals.- Support the sales team’s in prospect and customer situations directly and indirectly, when required.- Maintain market and competitive awareness.- Collaborate with our sales teams and partners with high-touch pre-sales technical activity.- Technically qualify opportunities and POV (Proof of Value) evaluation with end-user accounts and partners.- Create Security Assessment Reports for end-users post-POV evaluation.- Help drive end-user acceptance and buy-in for POV conversion to revenue.- Help train distributors and partners to allow them to deploy successful POVs and assist them with Security Assessment Reports.- Train distributor/partner SEs and Sales staff in region.- Liaison between partner/customers and corporate headquarters for technical issues and their requirements.- In conjunction with sales teams, to achieve and aim to exceed assigned quarterly revenue targets.- Monitor, assess and report on a continual basis, the competitive situation and market development in the region.- Help any marketing activities as proper in region.

What You’ll Need- Line management experience, including managing teams remotely.- Pre-sales technical/technical experience.- Engages management at all levels within a named territory to enhance political alignment.- Understands the market issues and trends affecting business and use of IT.- Must be prepared to travel to client meetings where necessary.- Strong people management & leadership Skills.- Planning and organisational skills.- Ability to influence departmental management teams.- Proven problem solving skills.- Strong customer focus.- Experience in working with the channel partners.- Experience working in an IT security business.- You must have pre sales experience and excellent technical knowledge within networking and/or security.- Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.- Excellent knowledge and experience with a wide variety of IT technologies and security solutions.- A willingness to be challenged and a strong desire to learn.- Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus.- Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members.- Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives.

LI-MC2

Benefits of Working at CrowdStrike:
- Remote-first culture- Market leader in compensation and equity awards with option to participate in ESPP in eligible co

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