Spare Parts Administrator and Coordinator

2 weeks ago

Taren Point, Australia Challenor Marine Services Pty Ltd Full time

**About the company**

We are a small and reputable marine mechanic business with a growing retails spare parts division.

Located in the Sutherland Shire, we have an opening for a full time permanent Spare Parts Administrator and Coordinator.

**About the role**

To deliver consistent excellent customer service, efficient inventory management, growing our online spare parts sales, and seamless collaboration with the service teams for parts support.

This position involves both office and warehouse duties.

**The main focus is customer service and good computer skills. A lot of the below list is important but can be learned with on the job training**

**Your overall duties and responsibilities**
- Timely response and efficient management of customer enquiries from the walk-ins, phone and internet orders
- Interact with customers and internal staff to assess spare parts requirements
- Provide accurate pricing and availability information for parts
- Accepting and processing orders, prioritising urgent requests
- Verifying order details before shipment and preparation of shipping documents
- Prepare invoices, estimates and parts pick lists for internals jobs
- Picking of parts for internal jobs
- Stock inventory control including ordering, receipt, dispatch, pack, unpack of stock, maintaining stock levels
- Office support, general office duties and answering phones
- Regular communication with senior staff regarding all aspect of individual jobs and tasks and reporting
- Reporting and documentation in CRM
- Delivery of parts to site and post office may be required
- NSW manual drivers licence preferred

Our Spare Parts Coordinator will be focused on customer service, have strong administrative skills with intermediate computer skills and attention to detail. They will have good communication in written, over the phone and face to face situations. A good understanding of inventory control and building relationships within the industry. They must have a can do attitude and a willingness to learn.

**In addition**

You have to be self-motivated and work well under pressure, be proactive, have good problem-solving skills and effectiveness in prioritising multiple tasks. Being apart of the team and harmonising with our current workplace culture.

**Benefits**
- Competitive remuneration
- Career development opportunities
- Dynamic role
- Onsite training
- Great workplace culture
- Family run business

**The following would be considered advantageous but not mandatory**
- Forklift license
- Marine / mechanical back ground
- Previous stock experience

Please note:

- Tertiary qualifications are not necessary, however strong computer skills and customer service focus is. On the job training will be provided to the successful applicant

Pay: $50,000.00 - $85,000.00 per year

Schedule:

- Monday to Friday

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 31/01/2025

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