Aps3 Client Contact Officer Nt/sa
5 months ago
Location: Darwin, NT and Adelaide, SA
- Contact Officer: Shelley Rogers on 08 8290 0338
**Duties**
- Delivering a professional telephone enquiry service and providing information on the range of benefits and services provided by DVA.
- Guiding and assisting members of the veteran community to appropriate information resources, including the DVA website and registration for MyService.;
- Conducting client assisted claiming and processing client related tasks via the Department’s income support ICT system, ‘Process Direct’.
- Providing services to the local veteran community that are tailored to their needs.
- Redirecting more complex enquires to the relevant sections of DVA in line with the Veterans’ Access Network (VAN) procedures and escalation protocols.
- Recording all telephone enquiries on a client contact database, and forwarding appropriate written correspondence where required.
- Liaising with other DVA work areas, Government agencies and Ex-Service organisations as required.
- Providing administrative and clerical support within the Team and assisting in the preparation of relevant resource materials.
- Positive participation in process improvement, team planning and own performance management activities.
**Eligibility**:
Applicants must be an Australian citizen to apply.
**Notes**:
This recruitment process is being used to fill an ongoing and/or non-ongoing position(s).
A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
Where a non-ongoing position is offered, the role will be filled for a specified term of up to 18 months. A specified term may be extended up to a maximum period of 3 years.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
Applicant Information Opens in new window
-
Research Governance Officer Sa
5 months ago
Greater Adelaide SA, Australia Calvary Full timeCalvary Health Care Research Governance Officer SA & NT Part Time Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Be part of a dynamic organisation building research capacity About the role The Regional Research Governance...
-
Client Engagement Officer
5 months ago
Adelaide Region SA, Australia Baptistcare SA Full time**About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...
-
Client Engagement Officer
5 months ago
Adelaide Region SA, Australia Baptist Care SA Full time**About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...
-
SA/NT Area Sales Manager
4 weeks ago
Adelaide, South Australia Randstad Full timeSA/NT Area Sales Manager OpportunityAt Randstad, we are seeking a highly motivated and experienced SA/NT Area Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving business growth and developing strong relationships with clients in the SA/NT region.Key Responsibilities:Proactively manage client relationships...
-
Part Time Sa/nt Territory Manager
5 months ago
Adelaide Region SA, Australia Evans Petersen Healthcare Full timeRecognised as a leader in this therapy area - Strong, Supportive Culture - Part time.6 Permanent role that will enable you to impact Customers and Patients lives **Company** - Our client has a proven track record of providing new and improved patient treatments, and have products that change lives. They are passionate about providing a broad range of new...
-
Client Service Manager
5 months ago
Adelaide Region SA, Australia Cirka Full time**Clear the way for your new role!** We have a fantastic opportunity for current Cirka team members who are experienced and skilled in South Australia for our client on a full-time ongoing basis. The role reports to our State Manager SA/NT/WA and is accountable for ensuring cleaning operations and contracted services are delivered in accordance with...
-
Hospitality Recruitment Consultant
4 weeks ago
Adelaide, South Australia Frontline Hospitality SA & NT Full timeAbout Frontline Hospitality SA & NTFrontline Hospitality SA & NT is a leading recruitment agency specializing in hospitality placements. With a strong presence in the South Australian and Northern Territory markets, we connect employers and employees in the hospitality industry.Job Title: Recruitment ConsultantWe are seeking a highly motivated and...
-
Multiple Aps3, Aps4
5 months ago
Adelaide Region SA, Australia HOBAN Recruitment Full time**Multiple APS3, APS4 & APS5 Level Positions** **About the role**: We are actively recruiting for multiple APS3, APS4, and APS5 level positions on behalf of our client, a well known Federal Government Department. These are 12-month assignments with the potential for extension, offering full-time hours of work (37.5 hours per week) in the heart of Adelaide...
-
Hospitality Recruitment Consultant
4 weeks ago
Adelaide, South Australia Frontline Hospitality SA & NT Full timeAbout Frontline Hospitality SA & NTFrontline Hospitality SA & NT is a leading recruitment agency specializing in hospitality placements. With a strong presence in the South Australian and Northern Territory markets, we connect employers and employees in the hospitality industry.Job Title: Recruitment ConsultantWe are seeking a highly motivated and...
-
Adelaide, Australia SA Health Full time**Job no**: 881900 **Work type**: Full time **Location**: Adelaide CBD **Categories**: Technical, Graduate, Apprenticeship, Traineeship - **Department for Health and Wellbeing - Corporate Services - SA Biomedical Engineering**: - **Multiclass - Full Time / Term Contract up to 2 Years** - **$25,674 to $61,804 - TGO0 Technical Officer Unqualified**: -...
-
Hospitality Recruitment Specialist
3 weeks ago
Adelaide, South Australia Frontline Hospitality SA & NT Full timeAbout Frontline Hospitality SA & NTFounded in 1995, Frontline Hospitality SA & NT boasts a strong presence in the South Australian hospitality market. Our team is dedicated to helping employers and employees connect, with a passion for what we do and a commitment to excellence.Role OverviewWe are seeking a skilled Recruitment Consultant to join our team,...
-
General Manager Sa/nt
5 months ago
Greater Adelaide SA, Australia Chubb Fire & Security Pty Ltd Full timeWe are seeking a highly experienced General Manager to join our Adelaide team and provide direction and management support. This position involves leading a team of Supervisors, Technicians and Coordinators servicing Fire Protection Systems and Equipment across South Australia and Northern Territory. **About us** A leading provider of fire safety and...
-
Contact Centre Consultant Aps3
5 months ago
Adelaide Region SA, Australia DFP Recruitment Services Full time**Job description**: We are seeking multiple Contact Centre Consultants and Contact Centre Specialists to assist our Federal Government client located in Mawson Lakes. These roles will cover an after-hour service and the shifts will cover 4.00pm to 8.00am Monday to Friday & 24 hours on the weekend. In this Inbound Customer Service centre, you will...
-
Administrative Officer
3 weeks ago
Adelaide Hills Council, Australia SA Health Full timeJob SummaryThe SA Health organization is seeking a highly skilled and dedicated Administrative Officer to join their team. As an Administrative Officer, you will be responsible for providing high-quality administrative support to clients, staff, and visitors. This role requires excellent communication and interpersonal skills, as well as the ability to work...
-
Rgm Small Business, Sa/nt
2 months ago
Greater Adelaide SA, Australia Westpac Banking Corporation Full timeRGM Small Business, SA/NT - Lead a growing team of multi-brand Small Business Bankers - Support our team across SA and NT - Growth and development **How will I help?** As a Regional General Manager with us you have a chance to make a real impact! Through leading and shaping our Business Banking team across Victoria for Westpac Group, you'll live and...
-
Hospitality Recruitment Specialist
2 weeks ago
Adelaide, South Australia Frontline Hospitality SA & NT Full timeAbout the RoleWe are seeking a highly motivated and results-driven Recruitment Consultant to join our team at Frontline Hospitality SA & NT. As a key member of our recruitment team, you will be responsible for sourcing and placing top talent in the hospitality industry.Key Responsibilities:Sourcing and selecting high-quality candidates for hospitality...
-
Finance Business Partner, Sa/nt/wa
3 months ago
Adelaide Airport, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers, and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Event Coordinator
3 weeks ago
Adelaide, South Australia Royal Flying Doctor Service SA NT Full timeAbout this OpportunityIn collaboration with the Philanthropy and Engagement team, as the Event Coordinator, you will be responsible for managing and developing RFDS SA/NT internal and external event opportunities and activities in South Australia and the Northern Territory.Reporting to the Fundraising Manager, as the Event Coordinator, you will create,...
-
Finance Business Partner, SA/NT/WA
3 months ago
Adelaide Airport, Australia Australia Post Full timeHelp us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers, and for our people. We’re moving forward and we want you to come along for the ride. About the...
-
Finance Business Partner, SA/NT/WA
1 month ago
Adelaide, South Australia Australian Post Full timeAbout the OpportunityWe are seeking a highly skilled Finance Business Partner to join our team at Australia Post. As a key member of our finance team, you will be responsible for providing financial management and business performance support to our Network Operations within the SA/NT & WA Delivery Network.Key ResponsibilitiesProvide commercial insight into...