Social Engagement Manager

3 months ago

Sydney, Australia Southern Cross Austereo Full time

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

LiSTNR produces some of Australia’s most popular podcasts such as Hamish & Andy, The Howie Games and It’s a Lot with Abbie Chatfield as well as the original docu-series podcast, The Children in the Pictures.

**What’s on offer for you?**
- Permanent position based out of our vibrant **Melbourne OR Sydney **office
- Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events - PLUS much more
- Industry leading and gender neutral Paid Parental Leave Policy which offers 20 weeks paid parental leave for a primary carer.
- Award-winning, highly supportive and creative culture that enables you to be your best unique self
- Flexible & hybrid working environment (we offer a range of flexible working options to help our people balance work and home life).
- Attractive salary package and opportunities for growth & progression - we love to promote internally across our 65 offices

Are you passionate about building vibrant communities and creating meaningful connections? LiSTNR Entertainment is looking for a dynamic Social Engagement Manager to elevate the team. In this pivotal role, you'll craft and implement innovative strategies to captivate both our current audience and attract new listeners. Your mission will be to enhance listener interaction, drive audience growth, and foster a dedicated community around our content.

You'll take the lead on community-centric initiatives, manage our social media presence, and engage directly with our audience through forums and other platforms. You'll also oversee a talented team, including a community editor and social media producers, and collaborate closely with podcast hosts and content creators to ensure cohesive and impactful community engagement.

If you're ready to make a difference and drive our community engagement to new heights, we’d love to hear from you

**Experience we’re looking for**:

- Has demonstrated experience and knowledge in social media and audience growth with a clear understanding of the different social media platforms including TikTok, Instagram, Facebook, along with YouTube and other distribution platforms
- Has experience in social media video production, especially short-form formats
- Has experience in managing and overseeing social media content workflow and output
- Has experience in managing a team of social media producers and can prioritise work to maximise outcomes
- Is capable of creating, understanding and sharing regular reports on growth across key social channels
- Has appreciation for how brands and clients can be successfully integrated into content in a way that does not impact audience engagement
- Is capable of speaking directly to creators, advising them of best-practice and negotiating positive outcomes for the business
- Has demonstrable experience in fostering and moderating an online community
- Setting guidelines and principles to ensure audience engagement is maximised
- Has a good understanding of social media and distribution strategies
- Can re-enforce and advise on matters of social media policy and compliance
- Experience in management of workflow and output across social media teams
- Experience in leading social media teams

We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.
- **We’re Better Together**:

- **People are our Power**:

- **Always Curious**:

- **We Push Doors Open**:

- **Be Genuine**

**Still not convinced?

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