Settlements Officer

1 day ago

Sydney, New South Wales, Australia SG Fleet AU Full time
Overview

Join to apply for the Settlements Officer (Entry Level) role at SG Fleet AU.

The Settlements Coordinator is responsible for ensuring the efficient, accurate and timely activation of the driver's new lease. This includes issuing welcome emails, final documentation, and notice of lease commencements as well as ordering fuel cards and sending notifications of terminating leases.

Responsibilities
  • Effectively liaise with internal and external stakeholders to ensure the timely, accurate activation of new leases
  • Manage the lease activation process in accordance with SG Fleet policy and procedures. Ensuring information is always maintained accurately and up to date
  • Timely resolution and/or escalation of any issues preventing activation
  • Effectively liaise with Financier to ensure all queries are resolved quickly
  • Manage and ensure required paperwork is in order following sgfleet privacy requirements for the activation process to be completed and leases settled within the required time frame.
Skills and Experience
  • High attention to detail
  • Strong time management and organisational skills
  • Ability to manage priorities, and meet month end deadlines in a fast-paced environment
  • Ability to take responsibility for own work
  • Ability to work in a team environment.
Who We Are

We are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees.

Perks
  • Recharge and relax with 4 extra days of leave each year. We call them wellness days
  • We offer industry leading 20 weeks paid parental leave
  • Monetary service milestone awards
  • Career progression opportunities
  • Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
  • Two paid volunteer days each year
  • Health and wellbeing support including a subsidy and an Employee Assistance Program
What's Next

We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development.

We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application "close" date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
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