Account Manager, Retail, Travel

Account Manager, Retail, Travel & Hospitality

Join to apply for the Account Manager, Retail, Travel & Hospitality role at Amazon Web Services (AWS)

Account Manager, Retail, Travel & Hospitality

Join to apply for the Account Manager, Retail, Travel & Hospitality role at Amazon Web Services (AWS)

Description

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Description

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Would you like to be part of a team focused on helping Australian Retail businesses succeed? Do you have the business savvy and the technical background necessary to partner with these organisations and align AWS services and programs with their growth strategies.

We are looking for an experienced Account Manger to focus on working with our Australian Retail customers . The Account Manager should be a self-starter who is prepared to develop and execute against a coverage plan and consistently deliver on customer outcomes. The ideal candidate will possess both a sales and deep technical background that enables them to drive engagement at the CXO level as well as with software developers and IT architects. The Account Manager will be an exceptionally strong analytical thinker who thrives in fast-paced dynamic environments and has very strong communication and presentation skills.

Key job responsibilities

• Drive adoption to meet or exceed targets
• Develop and execute against a strategic plan that leads to the creation and maintenance of a robust pipeline of value based opportunities
• Create & articulate compelling value propositions around AWS
• Analyse metrics data from your accounts to help evolve your strategy
• Accelerate customer adoption through education and engagement
• Work with partners to manage joint engagement opportunities
• Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practices implementations
• Develop long-term strategic relationships with key accounts
  
  

A day in the life

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fuelled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

About The Team

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

Basic Qualifications

• Bachelor's degree or 3+ years of professional work experience
• Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Strong analytic skills and expertise in Excel.
• Strong written and verbal communication skills. Proficiency in composing concise, accurate and appropriately targeted responses.
  
  

Preferred Qualifications

• 3+ years' experience in account management, sales, marketing, buying, or customer service delivery in related industries like retail, telecom, technology or hospitality.
• Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.
• E-Commerce experience preferred.
• Demonstrated ability in learning tools and processes, effectively utilizing them for service delivery.
• Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.
• Proven track record of taking ownership and driving results.
• Strong attention to detail and excellent problem solving skills.
  
  

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Web Services Australia Pty Ltd

Job ID: A3019971Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionSales, Advertising, and Business Development
• IndustriesIT Services and IT Consulting

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