Client Relations Executive

7 days ago

Melbourne, Victoria, Australia HeadBox Australia Full time

Melbourne

Full-time | Hybrid | Permanent

The Role

We're looking for a proactive, detail-oriented Client Relations Executive to support our venue partners across Australia. Reporting to the Client Relations Lead, you'll play a key role in onboarding, supporting, and retaining our growing network of venues.

You'll be the go-to person for ensuring our partners are set up for success - working closely with internal teams and helping to drive revenue through renewals and strong relationships.

What You'll Do
  • Onboard new venue clients and ensure they're getting the most out of HeadBox products
  • Coordinate 3D venue shoots and manage all pre-shoot logistics
  • Collaborate with Sales & Marketing to maximise venue exposure across HeadBox channels
  • Build strong relationships with venue partners, providing ongoing support and training
  • Drive subscription renewals and retention, with clear revenue targets
What You'll Bring
  • 1-3 years of experience in client relations or a similar role
  • Strong organisation and multitasking skills
  • Excellent communication and stakeholder management abilities
  • High attention to detail - especially with client-facing content
  • A team mindset and a flexible, "can-do" attitude
  • A passion for creating seamless client experiences
Why Join Us
  • Competitive salary + performance-based bonus
  • Flexible hours & hybrid work environment
  • Regular team events & collaborative culture
  • Ongoing training & development
  • Volunteering days to support social impact
  • Opportunity to grow with a scaling global tech company

Sound like you? We'd love to hear from you.

HeadBox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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