Clinic Co-ordinator-Chatswood

4 weeks ago

Chatswood, Australia Demant Polska Full time

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Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs more than 22,000 staff in over 30 countries and distributes hearing healthcare and intelligent audio solutions in more than 130 countries.

In Australia, Audika has over 350 clinics providing hearing services to our valued clients. We aim to prioritize hearing care on the healthcare agenda and improve the quality of life for people with hearing loss.

Responsibilities

We are seeking a passionate customer service individual for a part-time Clinic Co-Ordinator role If you are interested in helping clients enhance their hearing and quality of life, keep reading This role is essential in each clinic, contributing to performance and customer experience. We need a compassionate, process-oriented, and purpose-driven individual with excellent organizational and customer service skills to help more people access better hearing.

You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing health outcomes for all clients.

You will learn about our products, services, competitive advantages, and government funding programs. With this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best solutions.

You'll be successful if you have:
  • Previous sales and customer service experience in retail, hearing care, pharmacy, or allied health environments
  • Experience working with an older demographic (preferred)
  • Strong interpersonal communication skills and empathy for clients' hearing journeys
  • Higher School Certificate (HSC) or TAFE Qualification
What's in it for you:
  • Performance incentives
  • Supportive hearing care team
  • Clear career path and professional development opportunities
  • MyRewards program offering discounts at over 300 Australian retailers and services
  • Online Wellbeing Centre with activities, workouts, meditations, nutritional and financial advice
  • Employee Assistance Program
  • Birthday and Christmas gifts
Our Values:

Audika values diversity and inclusion, fostering a culture that respects all employees.

We are a team dedicated to bringing the importance of sound to life and connecting clients through our hearing products.

Our values shape a supportive culture where everyone can thrive and succeed: trust, teamwork, innovation, and a can-do attitude.

About Audika Group

The Audika Group is the hearing care division of Demant, with over 3,500 clinics across 25 markets. Joining our team means working in an inspiring, international environment with diverse cultures and perspectives, alongside dedicated colleagues.

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