Account Manager

POSITION SUMMARY:

Act as a strategic solution expert to penetrate existing accounts and build long term meaningful relationships. Drive new revenue to the business and create advocates in the marketplace for the MRI brand, reduce the attrition rate of existing customers through open and regular communication, drive whitespace revenue into existing accounts through new feature adoption, additional vertical uptake and utilization of partner integrations. This is a great opportunity for a dynamic, experienced sales professional that is focused on retaining and expanding MRIs footprint of the existing client base employing a consultative 'solution expert' sales approach.

As an Account Manager/Account Executive (Hybrid), you will be responsible for the following:

• Acting as a 'solutions expert' in helping customers with their unique business issues and strategic initiatives – become a trusted advisor
• Work on developing detailed plans on how customers can best partner with MRI AND ensure this plan is executed
• Confidently conduct client presentations, meetings, demonstrations and promote MRI at industry conferences and trade shows as required
• Working with the broader sales team to share ideas, knowledge and business development strategies to ensure our approach is aligned across the business
• Driving and managing the sales process - targeting retention, expansion and net new opportunities, identifying client solutions, building and maintaining customer relationships, supporting/ scheduling software demonstrations, negotiating and administrating opportunities within your assigned account list
• Facilitating the sales administration process in SFDC and Hubspot

RESPONSIBILITIES:

• Design account strategies and work with leadership and marketing to achieve short and long-term sales goals for targeted clients
• Schedule / deliver valuable and confident presentations to existing clients / prospects
• Develop detailed account mapping to ensure aligns with relevant goals
• Develop and implement integrated sales strategies in conjunction with other business units on shared opportunities
• Exceed assigned annual sales / retention quotas through upsell, cross sell and new sales
• Handle the contracting process and sales administration (SFDC)
• Maintain relationships with existing customers through online and face to face interaction
• Understand MRI's positioning in the market and be well versed in product differentiators and strengths with a view to expand client footprints across your accounts
• Maintain a healthy pipeline, excellent record keeping and forecast reporting
• Represent company at trade association meetings to promote products
• All other duties and responsibilities as assigned

REQUIREMENTS:

• 3 + years of strategic sales/account management experience in Proptech software industry or similar
• Residential Real Estate experience preferred, yet not required
• Demonstrated track record in adding value through client relationship in order to increase the revenue over a sustained period, exceeding sales targets with ability to work with the key stakeholders
• Ability to engage with C suite confidently and interpret / convey MRI's mission
• Excellent verbal and written communication skills
• Confidence in presenting to clients / prospects
• Ability to operate in a very fast paced environment with multiple priorities
• Good understanding of technology and ability to absorb new systems and processes
• Bachelor's degree in business, marketing, or related discipline preferred, yet not required
• SFDC AND Hubspot experience preferred, yet not required

WHAT MAKES THIS A GREAT OPPORTUNITY?

• MRI is an industry leader that has experienced double digit revenue growth year over year
• We provide great internal sales support including marketing support
• Base salary and uncapped commission. Flexible working arrangements
• Annual performance-related bonus
• 6x Flexi Fridays: knock 2.5 hours off your day on a Friday
• Me Days: an additional 3 days of leave each year to qualifying employees
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories

ABOUT US:

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modelling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, India, and Ireland with over 4500 team members to support our clients and their unique needs