Director, Program Delivery

15 hours ago

Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time
Overview

Lead one of Revenue NSW's most transformative programs. Revenue NSW is seeking a visionary and outcome-focused leader to spearhead a multi-year initiative as Director Program Delivery aimed at modernising core digital tax systems and delivering additional compliance revenue. This high-impact role will oversee the transformation of digital infrastructure and compliance functions across Stamp Duty and Land Tax, while enhancing customer experience and strengthening governance across the organisation.

As Director Program Delivery, you will:

  • Steer the delivery of a multi-year transformation aligned with government priorities and compliance revenue targets.
  • Oversee the implementation of new digital systems and business processes that support real-time compliance.
  • Establish and maintain robust governance, reporting, and performance frameworks.
  • Inspire and lead a multidisciplinary and growing team, including 5 direct reports.
  • Engage with key internal and external stakeholders to maintain continued support, transparency, alignment, and delivery confidence.

Does this sound like you?
You are a collaborative and outcomes-focused leader with:

  • Extensive experience in delivering large-scale, complex programs in a government or regulatory environment.
  • Proven experience running a compliance function in taxation or revenue contexts.
  • Advanced knowledge of IT systems, digital transformation, and business process redesign.
  • Strong stakeholder engagement and negotiation skills.
  • Demonstrated success managing large, multidisciplinary teams and delivering measurable benefits.
  • Expertise in project governance, risk management, and benefits realisation.
  • In-depth knowledge of State Taxes.

Highly Desirable:

  • Relevant tertiary qualifications.
  • Experience working with central agencies and in matrixed environments.
  • Familiarity with project methodologies such as Agile and Waterfall frameworks.
  • Background in customer-centric IT delivery.

For more information on the role and its accountabilities, click here to view the role description.

About us

Revenue NSW is a division of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting taxes and duties, managing fines, administering grants and recovering debt. We are part way through an ambitious transformation in culture, service delivery and digital.

To learn more about Revenue NSW click here.

Closing date: Monday 22 September 2025 (9:59am).

For enquiries relating to recruitment please contact Andrew Vouthivong via [emailprotected].

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [emailprotected] or 02 9494 8351.


#J-18808-Ljbffr

  • Program Manager

    13 hours ago

    Parramatta Park, Queensland, Australia beBeeTransformation Full time $134,999 - $191,999

    Lead a transformative program at Revenue NSW.A visionary and outcome-focused leader is needed to spearhead a multi-year initiative as Director Program Delivery, modernising core digital tax systems and delivering additional compliance revenue.This high-impact role will oversee the transformation of digital infrastructure and compliance functions across Stamp...

  • Program Coordinator

    4 days ago

    Parramatta Park, Queensland, Australia beBeeProject Full time $113,574 - $125,720

    Project OfficerWe are seeking a skilled and motivated Project Officer to join our team. As a key member of our team, you will be responsible for providing administrative support and project management services to the Women, Family & Community Safety (WFCS) Directorate.About the RoleThis is an exciting opportunity to work in a dynamic and collaborative...

  • Research Development Director

    1 week ago

    Parramatta Park, Queensland, Australia beBeeResearch Full time $150,000 - $180,000

    Job Title: Research Development DirectorWe are seeking a dynamic and experienced Research Development Director to lead our research projects. As a key member of our team, you will be responsible for developing research proposals, managing research initiatives, and ensuring the successful delivery of projects.The ideal candidate will have extensive experience...

  • Director of Digital Transformation

    1 week ago

    Parramatta Park, Queensland, Australia beBeeDigital Full time $183,848 - $208,267

    Associate Director Digital SystemsWe are seeking an experienced and strategic leader to join our team as the Associate Director, Digital Systems. This is an exciting opportunity to play a pivotal role in driving the development, management, and optimisation of digital systems that underpin the delivery of high-quality services for the community.This position...

  • Director of Digital Systems Strategy

    5 days ago

    Parramatta Park, Queensland, Australia beBeeDigital Full time $183,848 - $208,267

    Associate Director - Digital Systems and Platforms OpportunityWe are seeking a strategic leader to drive the development, management, and optimization of digital systems that underpin high-quality service delivery.This is an exciting opportunity to play a pivotal role in shaping the future of digital systems and platforms.About YouTo succeed in this role,...

  • Program Manager

    7 days ago

    Parramatta Park, Queensland, Australia beBeePolicy Full time $129,464 - $142,665

    Job Title: Senior Policy and Projects OfficerAbout the Role:We are seeking highly skilled professionals to support a program of reform to the Domestic and Family Violence (DFV) service system.Key Responsibilities:Undertake cross-agency systems reforms to support a more integrated, whole-of-Government response to DFV through the Safer Pathway programProvide...

  • Director Legal

    4 weeks ago

    Parramatta Park, Queensland, Australia NSW Department of Education Full time

    Join to apply for the Director Legal role at NSW Department of Education1 day ago Be among the first 25 applicantsJoin to apply for the Director Legal role at NSW Department of EducationGet AI-powered advice on this job and more exclusive features.Highly autonomous role with a focus on construction and dispute resolutionJoin a group transforming education in...

  • Associe Director Digital Systems

    1 week ago

    Parramatta Park, Queensland, Australia at Full time

    Associate Director Digital Systems & Platforms Do you want your work to make a difference for NSW? Working to protect the state's environment and heritage.Fantastic opportunity to lead digital transformation and shape the platforms that power service delivery Permanent full-time position Office location upon negotiation across NSW, hybrid working...

  • Education Program Officer

    4 weeks ago

    Parramatta Park, Queensland, Australia Transport for NSW Full time

    Education Program Officer (Temporary Opportunity up to 6 months)Join to apply for the Education Program Officer (Temporary Opportunity up to 6 months) role at Transport for NSWEducation Program Officer (Temporary Opportunity up to 6 months)2 days ago Be among the first 25 applicantsJoin to apply for the Education Program Officer (Temporary Opportunity up to...

  • Director Litigation and Disputes

    2 days ago

    Parramatta Park, Queensland, Australia Department of Planning, Housing and Infrastructure Full time $239,483 - $263,586 per year

    Ongoing full-time role, strategic leadership role across strategic litigation services Parramatta location with flexible working supported TRP from $239,483 - $263,586 including superannuation, commensurate with experience We have an exciting opportunity for a Director, Litigation and Disputes to join the Property Commercial and Litigation team within...