Scaling Director

Scaling Director (Head of eCommerce Brand Portfolio)We're not hiring for a role, we're hiring for a mission.

At eCom Capital, we don't just hire to fill seats.
We hire people who want to leave a dent in the universe by helping real people build real brands that change their lives.

Our clients aren't funded tech startups.

They're corporate workers, educated professionals, small scale startups that want to take their idea to market. People with ambition and drive who come to us to build something for themselves.
When they hit their first $10,000 in sales, it's not just a win it's a new beginning for their future & this kind of impact on someones financial future is hard to emulate or replace by a "20% YOY growth with 3% increase in EBITDA margin"

Right now, we help 1 brand every 6 days hit that milestone.

Our BHAG is to help 1 brand every hour hit $10K in sales or 87.2M annually in new client revenue with a total of over 1B in total aggregate revenue managed.

To get there, we need a Scaling Director who isn't just commercially sharp, but mission obsessed.
Someone who sees each client not as a transaction, but as a human with real risk and real upside on the line.

Someone who can scale brands, develop world-class talent, and build the operational engine to make that scale sustainable, predictable and more importantly increase the velocity metric we are obsessed with.

If you're that kind of leader, this is your seat.

Why This Role Matters (For You)

If you're hungry to grow—this is your shot.

You'll be exposed to dozens of real brands, real founders, and real challenges. You'll develop strategy, solve bottlenecks, and coach operators in real time. You'll build a world-class team and get a front-row seat to what's working (and what's not) in modern eCommerce brand building & through your oversight and influence impact hundreds of brands and our incredible team of learning obsessed Account Managers (Portfolio Managers)

But more importantly, you'll help good people win. That's the impact.

If you find deep meaning in helping someone build something that changes their future, you'll love this role. If you're looking for a slow-moving corporate gig with cushy pay check at the end of each week—this isn't for you.

Responsibilities

Own and drive the growth of the entire client brand portfolio, from strategic direction to performance outcomes.

Personally manage 2-6 of our top-tier client brands to stay close to the front lines and lead with moral authority (show the team that you are the kind of leader that stays in touch with the strategy and drives consistent results)

Architect growth roadmaps across all brands: paid media, offers, retention, creative, CRO.

Lead and coach our Account Management team into strategic operators, not task managers.

Build systems, SOPs, and internal tooling that support scalable brand management.

Review performance weekly across brands, flag issues, and deploy interventions.

Build "brand squads" under each AM with creatives, media buyers, and CRO support.

Collaborate cross-functionally with internal marketing, media, creative, and delivery to ensure there is alignment and syc across all departments within the firm.

Hire and scale the brand performance team under you: AMs, junior strategists, coordinators.

Results

Increase brand velocity: shorten time to $10K, $100K, and $1M milestones.

Deliver elite performance and retention across the client portfolio.

Build a replicable operating system for AMs that scales.

Coach high-output account managers who own outcomes, not activity or business.

Create high-performing brand ecosystems with clean dashboards and data visibility.

Serve as a true second brain to the CEO on growth across the client portfolio.

You Might Be a Fit If...

You've scaled multiple DTC/eCommerce brands across ads, creative, CRO, and retention.

You've led Account Managers or brand operators and coached them to true ownership.

You have strong pattern recognition and real business acumen at the brand level.

You care deeply about impact, client results, and the human behind the business.

You're a builder, not just a manager. You create systems, structure, and results.

You have high EQ, know how to coach, lead, and bring people with you.

eCom Capital Core Values1. Default to Drive

Relentless over reasonable. Speed is our baseline—but never at the expense of clarity or results. We act decisively, own fully, and optimize relentlessly.

2. Be the Source

Build what doesn't exist. We don't copy. We invent. Solve from first principles. Share what we learn. Create with intent.

3. Build in Public, Deliver in Silence

Radical truth. Quiet precision. We speak clearly, expose problems, and then shut up and build. No performance. Just results.

4. Hold the Line

Right beats easy. Always. Discipline. Standards. Doing the unsexy work that compounds over time. We don't cut corners. We build to last.

5. Give a F*ck

Obsession is the difference. We care more. About the details, the clients, the outcomes. We go deeper. We finish stronger. We polish the edges.

If you're a strategic operator who's scaled brands, built teams, and wants to do meaningful work with meaningful people—we want to hear from you - (Bonus points for LOOM/Face to cam video intro to yourself)

Let's build the machine that builds life-changing brands.

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