Retail Claims Opportunities at AIA

3 weeks ago

Melbourne, Victoria, Australia AIA Australia Full time
Overview

Join to apply for the Retail Claims Opportunities at AIA role at AIA Australia.

The Opportunity

This is an exciting opportunity to join the AIA Claims Team. We have multiple opportunities for Retail Case Managers in IP and TPD, based in Brisbane, Sydney or Melbourne. Join an award-winning team that values experience and will help you build on the career momentum you've already achieved. We want you to feel part of something bigger, empowered to do the right thing and make a difference in every interaction.

To do this successfully you will
  • Managing a portfolio of claims holistically to achieve sustainable, timely outcomes.
  • Investigating and resolving disputes.
  • Managing your priorities to achieve SLAs.
  • Preparing all customer communication, including complex information and adverse decision advice.
Successful applications will demonstrate
  • Previous claims assessing experience in a Life, Workers Compensation and/or Health Insurance.
  • Maintaining quality stakeholder management/relationships.
  • Customer First Approach.
Why choose AIA

At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

  • Access our training and development to build on your current skills
  • Career development through internal mobility opportunities
  • Work for a business helping millions of Australians and make a difference to someone's life every day
  • Access additional leave days a year to recharge and refresh yourself
  • Enjoy wellbeing initiatives that support you
  • Work with supportive and inclusive managers
  • Flexible working arrangement

At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group, it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

AIA is different. Are you? If you want to be part of an organisation that helps people live better every day, apply via the link.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Customer Service and Administrative
  • Industries: Insurance and Trusts and Estates

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