Contract Manager

Job no: 760611
Work type: Full time
Location: Acacia Ridge - QLD - Australia, Parkinson - QLD - Australia, Redbank - QLD - Australia
Applications close: 29 Aug 2025 11:55 PM E. Australia Standard Time

Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia's biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.

What does the job look like?

As the Contract Manager – (Qld), you will be the central point of contact between Linfox operations and the customer. You'll work across Acacia Ridge, Parkinson, and Redbank, ensuring performance, profitability, and service are optimised across all touchpoints. Acting as the key conduit between our customer and operations teams, you'll manage safety, service, and cost to deliver the best possible outcomes for both parties. This is a Monday-Friday role with flexible working hours. Leading the strategic planning and resource allocation across the national rail network.

• Managing and growing key intermodal customer relationships, with one of our largest customers
• Acting as the key account manager—supporting both the customer and operations to ensure seamless service delivery
• Leading customer meetings, reporting, and presentations with a contract management focus
• Driving revenue analysis and profitability across accounts
• Following up on invoicing (debits) and supporting accurate billing
• Identifying and executing commercial opportunities for growth, including tendering and pricing
• Partnering cross-functionally to resolve operational issues or carrier performance gaps
• Ensuring compliance with Linfox safety standards and WHS obligations
• Championing continuous improvement and best practice in all contract performance areas

Are you the one? You're a confident and strategic operator with a commercial mindset and a strong operational background. You are highly motivated, collaborative, and thrive in fast-paced, customer-facing environments.

• Experience in supply chain operations and account management
• Experience managing large accounts in a fast-moving logistics or FMCG environment
• Strong customer engagement and relationship management skills
• Understanding of revenue models, rate cards, P&L, cost-to-serve, and commercial analytics
• Proficiency in Excel and confidence working with data and reporting tools
• Proven ability to communicate cross-functionally with both internal teams and customers
• Experience managing debits and following up on invoicing

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The chance to work in a high-performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply..

Sound like you? Please click the apply button to submit your application and resume.

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.

Further information

You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

Contract Manager Acacia Ridge - QLD - Australia, Parkinson - QLD - Australia, Redbank - QLD - Australia 29 Aug 2025

You will be ensuring performance, profitability, and service are optimised across all touchpoints. Acting as the key conduit between our customer and operations teams, you'll manage safety, service, and cost to deliver the best possible outcomes for both parties

Contract Manager Acacia Ridge - QLD - Australia, Parkinson - QLD - Australia, Redbank - QLD - Australia 29 Aug 2025

You will be ensuring performance, profitability, and service are optimised across all touchpoints. Acting as the key conduit between our customer and operations teams, you'll manage safety, service, and cost to deliver the best possible outcomes for both parties