Ecommerce Manager

3 weeks ago

Sydney, New South Wales, Australia Sharp & Carter Full time
Overview

Join to apply for the Ecommerce Manager role at Sharp & Carter.

Fantastic opportunity for a strong eCommerce candidate looking to make a real impact with a well loved and respected Australian Retailer. The successful candidate will:

Responsibilities
  • Management of business website along with their agency, with a focus on ongoing improvements to better meet audience needs and drive engagement and customers in-store and online
  • Full P&L management of the website and Online store.
  • Driving sales and profitability of the Online store.
  • Reporting and analysis of all main KPI's to maximise profitability.
  • Ensuring the merchandising, promotions and product availability effectively drive sales and conversion.
  • Lead enhancement projects for Ecommerce and fulfilment to maximise efficiency.
  • Take ownership of email marketing and automation initiatives. Strategically plan, build, and refine automated email journeys that support customer retention and engagement. Collaborate cross-functionally to ensure automations align with broader marketing objectives.
  • Manage the website pages to ensure best practice UX.
  • Oversee the Digital marketing strategy to ensure effective ROAS.
  • Manage the relationship with external Digital agencies to ensure most effective SEO, CRO & SEM plans and tactics.
  • Manage Online order fulfilment to constantly refine costs and delivery lead times.
  • Drive the company's Omni channel strategy and ensure effective, timely and to budget roll out of all functionalities.
  • Oversee the development, implementation, and ongoing improvement of the CRM strategy, aimed at enhancing customer relationships through personalised experiences.
Qualifications
  • 5 years' experience in an eCommerce role, most favourably within a Retail or B2C environment;
  • Strong commercial focus to deliver sales results;
  • Strong experience across CRM & Email Marketing
  • Solid understanding of eCommerce metrics and analytics data;
  • Ability to draw insights and make recommendations and implement changes to online store to maximise sales, conversion rate, average order value;
  • A positive, collaborative and solutions-focused attitude.
How to Apply

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Adam Parle on aparle@sharpandcarter.com.au

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Marketing
Industries
  • Staffing and Recruiting
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