Account Manager

3 weeks ago

Perth, Western Australia ROBERT WALTERS AUSTRALIA Full time
Overview

With 25+ years in the WA ICT industry, this organisation has an incredible track record of success in delivering challenging and complex projects for clients across various industry sectors. Delivering both strategic consulting services and quality software development solutions, they pride themselves on strong customer partnerships, service excellence and end-to-end solution delivery and support. Work with a team of passionate tech professionals within a highly collaborative, customer-focused and team-oriented culture.

Responsibilities
  • Manage and develop key customer accounts ensuring quality delivery of consulting services and software solutions design, development and support
  • Develop a strategic account plan to manage delivery of services and communications plan
  • Identify sales opportunities within key accounts to increase revenue opportunities
  • Own customer relationships and manage any issues/challenges to ensure customer satisfaction
  • Take responsibility for the commercial relationship and engagement ensuring SLAs are being met
  • Ensure technical and projects teams are aware of customer requirements and delivery expectations
  • Preparation of sales proposals, quotations and responses to RFT/RFP/RFQ
  • Pre-sales activities within key accounts in conjunction with technical team leads
  • An interest in Business Development
Key Experience / Qualifications
  • Demonstrated experience managing medium to large accounts delivering ICT services and solutions
  • Proven record of growing key customer accounts and exceeding business objectives and targets
  • Successful track record developing strategic customer relationships
  • Excellent interpersonal and communication skills, both verbal and written
  • Excellent organisation skills and attention to detail
About Us

We are a team of ICT professionals who help organisations develop IT strategy, architect effective technology solutions and build high-quality, cloud-scale business applications. We write software, most often web applications, with specialities in enterprise workflow systems, mapping & geospatial, digital integration, digital identity, and cloud services.

The organisation seeks to be an employer of choice and offers interesting, challenging work and progression toward a variety of career paths within the organisation.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or call Jodie Gillespie on 08 9266 0941 for a confidential discussion.

About the job
  • Contract Type: Permanent
  • Focus: Account Management
  • Salary: AUD130,000 - AUD150,000 per annum + benefits
  • Specialism: Sales
  • Industry: Sales
  • Workplace Type: On-site
  • Experience Level: Associate
  • Location: Perth CBD

Job Reference: X86HMC-EA78911E

Date posted: 28 August 2025

Consultant: Jodie Gillespie


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