CCLHD - Discharge Concierge Patient Flow and Access Clinical Nurse Coordinator - Clinical Nurse

Employment Type: Permanent Part Time
Position Classification: Clinical Nurse Specialist Grade 2
Remuneration: $66.50 - $67.83 per hour
Hours Per Week:15
Location:Gosford Hospital
Requisition ID: REQ590260
Applications Close: Sunday, 10th August 2025 at 11:59pm

At Central Coast Local Health District our strategic vision is Trusted Care. Better health for everyone. Gosford Hospital is seeking dynamic and results-oriented Clinical Nurse Specialists Grade 2 (CNS2) to work with our Patient Flow and Access team. This is an exceptional opportunity for to show case your skills and make a real difference in the provision of services to the Central Coast Community.

About the Role

We are seeking dedicated and experienced Patient Flow and Access Discharge Concierge Coordinators. This role is crucial in ensuring that our funding allocation targets key measures, as required by the Ministry of Health (MOH). The roles will be based at Gosford Hospital, with a 7-day roster that includes 8-hour shifts from Monday to Friday and 6-hour shifts on Saturday and Sunday.

The Patient Flow and Access Clinical Nurse Coordinator will work in collaboration with the Patient Flow Manager (PFM) / After Hours Nurse Manager (AHNM) to identify, monitor, communicate and escalate if required any issues related to delays in the patient journey across the facility. The role provides comprehensive support to Nurse Unit Managers in embedding best-practice discharge processes, assists with discharge preparation, generates and distributes patient flow reports and assists with weekend support to After-Hours Nurse Managers (AHNM) and Patient Flow Teams.

The Patient Flow and Access Clinical Nurse Coordinator plays a pivotal role in delivering specialised care coordination, enhancing communication, and improving both patient and carer experiences. Working collaboratively with clinical multidisciplinary teams, this role leads efforts to improve the discharge process, offering expert guidance to ensure efficient hospital operations and high-quality patient care. CCLHD is looking for someone who is passionate about improving patient flow and discharge processes.

For more information about this role, please view the Position Description .

About You
You have:

• Current registration with AHPRA as a Registered Nurse (Division 1) with relevant post-registration qualifications and at least 3 years' experience working in the clinical area of their specified post-graduate qualification, or such other qualifications or equivalent experience deemed appropriate by the public hospital or public health organisation.
• Demonstrated experience or willing to work towards improvement in continuous clinical practice, project management, and/or change management.
• Demonstrated clinical leadership skills to act as a resource and mentor to other health care professionals, develop innovative workplace solutions, and empower stakeholders.
• Proven ability to collect and analyse quantitative and qualitative data to evaluate projects and prepare high-level reports.

A pplicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

Benefits

• Work-Life Balance – Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits – Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing – Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth – Advance your career with free professional development courses and secondment opportunities.

For more information, please visit Benefits at CCLHD

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process.

Vaccination Requirements

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive (PD2024_015). This includes:

• Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

Need More Information?

For role-related queries, please contact Jacqueline Morgan on:
Phone: 02 4320 3213
Email: Jacqueline.Morgan@health.nsw.gov.au

Click here to find out more about applying for this position.

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You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.

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