Administration & Phone Support

2 weeks ago

Brisbane, Queensland, Australia MC Electrical Full time

Overview

Overview

Join to apply for the Administration & Phone Support role at MC Electrical. We are seeking a full-time Administration Officer to join our friendly and award-winning team. If you have a passion for providing exceptional customer service, a friendly telephone manner, a willingness to learn, and enjoy working in a passionate environment, then we'd love to hear from you

Key Responsibilities
  • First point of contact for all inbound calls
  • Book appointments for the sales team (inbound leads only)
  • Learning our product range and confidently explaining basic solar concepts to customers (training provided)
  • Assisting with customer service and fault finding
Key Skill Set Required
  • Strong communication skills (verbally and written)
  • Minimum 2-3 years in a customer service focused role
  • Ability to think quickly, stay composed, and adapt effectively in a fast-paced industry
  • Outstanding customer service and phone manner
  • Proactive nature—taking initiative to support the team where you can
  • Strong multitasking and time management skills
  • A keen eye for detail and a commitment to maintaining accurate records and job data
  • A friendly, professional, and customer-focused attitude
  • Office-based role with convenient on-site parking
  • Supportive and collaborative office environment
  • Working for a leading solar installer in QLD
Your application questions
  • How many years' experience do you have as an Administration Role?
  • Do you have experience in administration?
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • What's your highest level of education?
  • How many hours are you available to work per week?
  • How many years' experience do you have as a Solar Specialist?
  • How many years' experience do you have as a Solar Appointment Setter?

Apply via Seek: https://www.seek.com.au/mc-electrical-jobs/in-All-Brisbane-QLD?jobId=86697705&type=promoted

Job details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Administrative
  • Industries: Renewable Energy; Semiconductor Manufacturing

Brisbane, Queensland, Australia


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