Human Resource Manager

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Award Global, established in 2005, began as a mortgage business and has since evolved into a one-stop service provider. Our group and associated companies deliver a wide range of services, including:

• Property Development, Sales & Management
• Mortgage Broking & Wholesale Lending
• Currency Exchange
• Legal & Immigration Services

We are committed to building a multicultural brand that stands for exceptional results, quality, integrity, and premium customer service.

We are seeking an experienced and strategic Human Resources Manager to lead our HR function and support our growing team in Sydney. This role is pivotal in ensuring compliance, enhancing employee engagement, and aligning HR strategies with our business objectives.

The HR Manager will act as a strategic business partner, overseeing the full spectrum of HR operations, including recruitment, performance management, employee relations, compliance, and culture initiatives. This position requires balancing strategic planning with day-to-day operational HR support.

• General: Working with Line Management groups to build and implement Human Resources solutions in line with business needs. Providing recommendations and solutions covering multiple areas of Human Resources, including employment/education training, employee development, communications, compensation, benefits, record administration, employee or labor relations, organizational or resource planning, change management and other services. Providing interpretation and counsel to Line Management regarding policies, programs and practices. Researching issues and developing solutions to resolve business issues. Developing and implementing new policies, practices and programs to meet organizational and Line Management needs.
• Talent Management: Oversee talent acquisitions practices. Partner with hiring managers to provide advice and guidance on recruitment and selection strategies and processes. Build awareness of equal employment opportunity and legislation, ensuring compliance with policies and procedures. Partner with hiring managers in the facilitation of effective recruitment and selection processes. Support managers through the staff exit process. Conduct exit interviews and report data confidentially for improvement purposes.
• Employee Relations: Assist business leaders in applying ethical decision making to achieve organizational goals. Provide technical guidance and undertake resolution of misconduct and grievance related matters in accordance with policies, procedures, industrial instruments, legislation and best practice. Support the development of policies, procedures and supporting documents. Advocate procedures and build awareness of HR governance practices. Meet regularly with staff and provide general support in all employee relations matters.
• Performance Management: Lead the monitoring and reporting of KPI setting and Professional Development Plans. Support managers with the completion of performance plans and identification of development needs. Promote an environment that supports organizational culture and values, continual improvement.
• Learning and Development: Mentor members of the wider HR team. Promote a learning culture. Develop and conduct training programs.
• Workforce Data Management and Analytics: Support the collation of accurate workforce data to inform HR strategy development. Partner with managers to build understanding and awareness for workforce trends and identify workforce initiatives that improve engagement and productivity.
• Culture Management: Champion and promote Award Global values. Ensure staff are aligned with the values, core purpose and demonstrating the desired behaviors.
• General Advisory Services: Consult and provide stakeholders with timely and accurate advice and support on key matters. Guide and advise client group on the full HR procedure and guideline suite. Work as a technical partner to the client group in the resolution of HR and workforce issues; providing consistent and streamlined advice when coaching, supporting and providing solutions to business leaders.
• Staff Relationship: Build strong relationships with staff across the organisation and actively contribute to cross-departmental engagement.
• Payroll and Compliance: Attendance and payroll management.

• Significant 5+ years of experience in a similar role as in-house HR Manager within the financial services industry.
• Tertiary qualification in Human Resources Management, Business Management, or a related discipline.
• In-depth knowledge of Human Resource policies and practices. Demonstrated experience in developing HR policies and procedures.
• Strong knowledge of Generalist HR best practice.
• Excellent communication skills and highly service oriented.
• Knowledge of current employment legislation and practices.
• High degree of flexibility, adaptability and willingness to learn and grow.
• Generalist HR experience including performance management, recruitment, employee relations and workforce planning.
• Exceptional interpersonal skills; confident interacting with senior leaders, stakeholder management and relationship development.
• Ability to handle difficult situations with tact, confidence and confidentiality.
• Outstanding organizational skills with high attention to detail.
• Diplomatic and professional with honesty and integrity.
• Advanced Microsoft Office skills (Word, Outlook, Excel, PowerPoint).

• Mid-Senior level

• Full-time

• Human Resources

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