
Human Resource Manager
2 days ago
Award Global, established in 2005, began as a mortgage business and has since evolved into a one-stop service provider. Our group and associated companies deliver a wide range of services, including:
- Fund Management
- Property Development, Sales & Management
- Mortgage Broking & Wholesale Lending
- Currency Exchange
- Legal & Immigration Services
General
- Working with Line Management groups to build and implement Human Resources solutions in line with business needs.
- Providing recommendations and solutions covering multiple areas of Human Resources, including employment/education training, employee development, communications, compensation, benefits, record administration, employee or labor relations, organizational or resource planning, change management and other services.
- Providing interpretation and counsel to Line Management regarding policies, programs and practices.
- Researching issues and developing solutions to resolve business issues.
- Developing and implementing new policies, practices and programs to meet organizational and Line Management needs.
- Oversee talent acquisitions practices.
- Partner with hiring managers to provide advice and guidance on recruitment and selection strategies and processes.
- Build awareness of equal employment opportunity and legislation, ensuring compliance with policies and procedures.
- Partner with hiring managers in the facilitation of effective recruitment and selection processes.
- Support managers through the staff exit process.
- Conduct exit interviews and report data confidentially for improvement purposes.
- Assist business leaders in the application of the ethical decision making to achieve organisational goals.
- Provide technical guidance and undertake resolution of misconduct and grievance related matters in accordance with policies, procedures, industrial instruments, legislation and best practice.
- Support the development of policies, procedures and supporting documents.
- Advocate procedures and build awareness of HR governance practices.
- Meet regularly with staff and provide general support in all employee relations matters.
- Lead the monitoring and reporting of the KPI setting and Professional Development Plan.
- Support managers with the completion of performance plans and identification of development needs.
- Promote an environment that supports organisational culture and values, continual improvement.
- Mentor members of the wider HR team.
- Promote a learning culture.
- Develop and conduct training programs.
- Support the collation of accurate workforce data to inform HR strategy development.
- Partner with managers to build understanding and awareness for workforce trends and identify workforce initiatives that improve on workforce engagement and productivity.
- Champion and promote Award Global values.
- Ensure staff are aligned with the values, core purpose and demonstrating the desired behaviors.
- Consult and provide stakeholders with timely and accurate advice and support on key matters.
- Guide and advise client group on the full HR procedure and guideline suite.
- Work as a technical partner to the client group in the resolution of HR and workforce issues; providing consistent and streamlined advice when coaching, supporting and providing solutions to business leaders.
- Build strong relationships with staff across the organisation and actively contribute to cross departmental engagement.
- Attendance and payroll management
- Bilingual Mandarin & English.
- Significant 5+ years of experience in a similar role as in-house HR Manager within financial service industry.
- Tertiary qualification in Human Resources Management, Business Management, or a related discipline.
- In-depth knowledge of Human Resource organizational policies and practices. Demonstrated experience in developing human resources policies and procedures.
- Strong knowledge of Generalist Human Resources best practice.
- Excellent communication skills and highly service orientated.
- Knowledge of current employment legislation and practices.
- A high degree of flexibility, adaptability and willingness to learn and grow.
- Human Resources experience in a true generalist capacity; including significant exposure to performance management, recruitment, employee relations and workforce planning.
- Exceptional interpersonal skills; including confidence interacting with senior business leaders, stakeholder management and a flair for engaging people and developing relationships.
- Demonstrated capacity in managing difficult situations with tact, confidence and confidentiality.
- Outstanding organisational skills; including the ability to work accurately, with a high attention to detail.
- A diplomatic and professional dedication; the capacity to operate with honesty and integrity.
- Advanced Microsoft Office skills including Word, Outlook, Excel and PowerPoint.
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