Human Resource Manager

3 weeks ago

Sydney, New South Wales, Australia Award Global Full time
About Us

Award Global, established in 2005, began as a mortgage business and has since evolved into a one-stop service provider. Our group and associated companies deliver a wide range of services, including:
  • Fund Management
  • Property Development, Sales & Management
  • Mortgage Broking & Wholesale Lending
  • Currency Exchange
  • Legal & Immigration Services

We are committed to building a multicultural brand that stands for exceptional results, quality, integrity, and premium customer service.

General
  • Working with Line Management groups to build and implement Human Resources solutions in line with business needs.
  • Providing recommendations and solutions covering multiple areas of Human Resources, including employment/education training, employee development, communications, compensation, benefits, record administration, employee or labor relations, organizational or resource planning, change management and other services.
  • Providing interpretation and counsel to Line Management regarding policies, programs and practices.
  • Researching issues and developing solutions to resolve business issues.
  • Developing and implementing new policies, practices and programs to meet organizational and Line Management needs.

Talent Management
  • Oversee talent acquisitions practices.
  • Partner with hiring managers to provide advice and guidance on recruitment and selection strategies and processes.
  • Build awareness of equal employment opportunity and legislation, ensuring compliance with policies and procedures.
  • Partner with hiring managers in the facilitation of effective recruitment and selection processes.
  • Support managers through the staff exit process.
  • Conduct exit interviews and report data confidentially for improvement purposes.

Employee Relations
  • Assist business leaders in the application of the ethical decision making to achieve organisational goals.
  • Provide technical guidance and undertake resolution of misconduct and grievance related matters in accordance with policies, procedures, industrial instruments, legislation and best practice.
  • Support the development of policies, procedures and supporting documents.
  • Advocate procedures and build awareness of HR governance practices.
  • Meet regularly with staff and provide general support in all employee relations matters.

Performance Management
  • Lead the monitoring and reporting of the KPI setting and Professional Development Plan.
  • Support managers with the completion of performance plans and identification of development needs.
  • Promote an environment that supports organisational culture and values, continual improvement.

Learning and Development
  • Mentor members of the wider HR team.
  • Promote a learning culture.
  • Develop and conduct training programs.

Workforce data management and analytics
  • Support the collation of accurate workforce data to inform HR strategy development.
  • Partner with managers to build understanding and awareness for workforce trends and identify workforce initiatives that improve on workforce engagement and productivity.

Culture Management
  • Champion and promote Award Global values.
  • Ensure staff are aligned with the values, core purpose and demonstrating the desired behaviors.

General Advisory Services
  • Consult and provide stakeholders with timely and accurate advice and support on key matters.
  • Guide and advise client group on the full HR procedure and guideline suite.
  • Work as a technical partner to the client group in the resolution of HR and workforce issues; providing consistent and streamlined advice when coaching, supporting and providing solutions to business leaders.

Staff Relationship
  • Build strong relationships with staff across the organisation and actively contribute to cross departmental engagement.

Payroll
  • Attendance and payroll management

Essential
  • Bilingual Mandarin & English.
  • Significant 5+ years of experience in a similar role as in-house HR Manager within financial service industry.
  • Tertiary qualification in Human Resources Management, Business Management, or a related discipline.
  • In-depth knowledge of Human Resource organizational policies and practices. Demonstrated experience in developing human resources policies and procedures.
  • Strong knowledge of Generalist Human Resources best practice.
  • Excellent communication skills and highly service orientated.
  • Knowledge of current employment legislation and practices.
  • A high degree of flexibility, adaptability and willingness to learn and grow.
  • Human Resources experience in a true generalist capacity; including significant exposure to performance management, recruitment, employee relations and workforce planning.
  • Exceptional interpersonal skills; including confidence interacting with senior business leaders, stakeholder management and a flair for engaging people and developing relationships.
  • Demonstrated capacity in managing difficult situations with tact, confidence and confidentiality.
  • Outstanding organisational skills; including the ability to work accurately, with a high attention to detail.
  • A diplomatic and professional dedication; the capacity to operate with honesty and integrity.
  • Advanced Microsoft Office skills including Word, Outlook, Excel and PowerPoint.

Skills: interpersonal skills,policies & procedures development,workplace health and safety,human resources management,hr systems management,leadership,strategic hr initiatives,conflict resolution,performance management,compliance,communication,employee relations,recruitment,performance analysis,human resource planning
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