Receptionist / Admin Assistant

Overview

Be the Face of Office Solutions IT Are you the kind of person who makes every visitor feel welcome the moment they step through the door? Do you thrive in a dynamic environment where no two days are the same? If you love creating positive experiences, keeping things organised, and bringing energy to a team, this Receptionist / Admin Support role is for you

This isn't just a front desk job—it's the heart of our office. You'll give the first impression for clients, be the go-to person for making things run smoothly, and bring fun and energy to our workplace. From organising office events to ensuring our space is always welcoming, you'll play a key role in shaping our company culture.

Role Responsibilities

• Welcoming visitors with a friendly smile and positive energy.
• Handling phone calls smoothly and ensuring messages reach the right people.
• Entering customer details accurately into the CMS.
• Keeping the office stocked with essentials (and maybe a few treats).
• Maintaining a tidy, inviting workspace that feels great to be in.
• Assist with OSIT Team events—EOFY parties, team lunches, and more.
• Designing eye-catching graphics for events, signage, and invitations.
• Running errands with efficiency—banking, shopping, post office duties.
• Providing reliable admin support to keep everything running seamlessly.

Benefits Of The Position

Full time position based in our Osborne Park Head Office. The shift hours will be from 9:00am - 5:30pm Monday to Friday only, with a 1-hour lunch break.

What We Offer

• Annual Leave of 4 weeks.
• Sick Leave of 10 days.
• Employee Assistance Program (EAP) - free access to confidential counselling services.
• Training - Personalised Growth plan to give you great opportunities, internal Learning Management System (LMS) and more
• Zen Zone.
• Team Happiness Fund - team events, treats and more.
• Active Social Club and multiple events during the year.

Requirements

• A minimum of 5 years' experience as a Receptionist / Admin Assistant.
• Intermediate level of competency in Microsoft Office Suite (Word, Excel, Outlook, Teams, Sharepoint).
• Experience with high volume data entry.
• Experience with content management systems (CMS).
• Experience with Canva is desirable.
• Ability to obtain a National Police Clearance (funded by the business).
• Valid Australian or New Zealand Driver's license.

Personal Attributes

• Exceptional customer service skills, for both external clients and internally.
• Strong communication skills, both written and verbal.
• An energetic and positive attitude.
• High level of initiative and ownership of your role.
• Ability to prioritise your work and multitask.
• Professional presentation.
• Reliable and punctual.
• Friendly, welcoming personality.
• Strong attention to detail.
• A team player who can work unsupervised.

How To Apply

Apply now and tell us why you'd be the perfect fit for our team Please include a cover letter addressed to Kirstin Reed - Office and Admin Manager explaining why you\'re suited and excited about this role. Applications without a cover letter will not be progressed.

Why Office Solutions IT?

We believe in doing things differently—and it's working Our team has grown from 25 to over 135 members in just six years because we provide exceptional service to our clients and truly care about our team. We have multiple team members who have been at OSIT for over 10+ years.

Work-Life Balance - No weekends, no late shifts, and a full-time, stable schedule

Team Culture - Monthly lunches, social events, and a supportive, fun work environment.

Career Growth - We invest in training, development, and promoting from within.

EEO statement

At Office Solutions IT, we strive to be a place where everyone can thrive. We are committed to creating a strong community of diversity, inclusion and a positive, barrier free recruitment process and workplace. We deliver on this commitment through our goal to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.

References

We will ask for your references, but what about ours? Here's what our current team members have to say about us

"OSIT has given me a great opportunity to grow in the IT industry with an amazing support network and resources. Their belief of promotion from within allows you to have a clearer career pathway." Ben - Service Support Manager

"I have been working at Office Solutions IT for 4 years now and started as a Support Engineer. I can\'t imagine that I could have experienced the same level of personal growth at any other company. My colleagues have been so supportive and are always willing to help each other out and teach each other new things." Aaron - Service Quality Manager

"Growth is one our values at Office Solutions IT. When I started I was our Receptionist. OSIT has supported me with my studies and passion to grow professionally, I have been promoted to a few roles here, I am now the Accounting Manager." Amanda - Accounting Manager

"I know it sounds cheesy, but I look forward to going to work each day." Mike - Senior Partner

Want to know more about life @ OSIT? Visit: https://www.officesolutionsit.com.au/careers or check us out on Facebook at https://www.facebook.com/OfficeSolutionsIT or Instagram at @office_solutions_it

Environmental

We are proud to be recognised by Climate Active as a Carbon Neutral Organisation and B Corporation certified. These recognitions and certifications reflect our dedication to environmental responsibility and underscores our commitment to reducing our carbon footprint.

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