Regional Training Manager

Overview

Toyota Finance Australia (TFA) is the country's largest automotive financier. Our past gives us credibility and knowledge. But it's what the future holds, and how we can make the world a better place, that excites us. It's not just about technology but what it can do for people.

In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.

At TFA we're committed to empowering our customers to get into their new car and onto the road.

We're also passionate about, and committed to, our people. Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow.

Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people.

From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring.

We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.

We're working towards a future where we look out for each and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we're imagining here at TFA.

Join us and help drive the future.

What you'll contribute to

As a Regional Training Manager, you will enable sales capability and performance across the region by ensuring people are effectively engaged in the sale and promotion of finance and insurance products, and are well trained in the regulatory, company, and industry standards required to act as an agent for Toyota Finance Australia (TFA).

You will support dealers to grow their portfolios and revenue in a fair, open, and customer-centric way by maintaining TFA's corporate training standards and delivering robust, fit-for-purpose programs. This includes coaching individuals and teams, facilitating training through multiple channels, monitoring performance outcomes, and driving continuous improvement.

How you'll make an impactBusiness Alignment & Planning

• Align on, and promote, ongoing adherence to the Dealer Distribution national sales strategy
• Support Dealer Distribution3-year Business Plan as well as the Short-Term Business and Sustainability Plans
• Contribute to the growth and achievement of Dealer Distribution's budgets within the region
• Remain up to date with industry changes and best practice

Performance Analysis & Insight Generation

• Analyse regional reports to identify potential gaps and opportunities across the region
• Conduct regional needs analysis for wide-impact training

Training Needs Identification & Program Development

• Identify regional training needs through consultation with stakeholders, dealership staff and team members
• Engage with internal colleagues to seek input and consensus on developed training programs and content
• Contribute to, and at times assist, instructional designers with development and maintenance of training and learning content
• Keep abreast of changes to products, services and processes to ensure training content is current and relevant

Training Delivery & Facilitation

• Facilitate face-to-face and virtual training sessions, encouraging contribution, discussion, and achieving desired outcomes
• Evaluate and improve training program delivery, including action plans and feedback forms
• Ensure that training participants complete assessments on learning outcomes within TFA's learning and development system
• Complete and adhere to detailed monthly and weekly training schedules

Coaching & Capability Building

• Coach individuals or teams on specific competencies, including both high performers and underperformers
• Strive for continuous improvement in training solutions and processes to optimise learning transfer and ROI
• Contribute to a climate that values and rewards drive, initiative and achievement of results

Compliance, Governance & Representation

• Implement and perform reviews of those involved in the sales process to ensure adherence with regulatory and company requirements
• Support the monitoring and supervising activities as per TFA policy and management direction
• Represent TFA in forums involving internal and external relationships on topics within area of speciality
• Demonstrated ability and experience in facilitation across various delivery mediums
• Certificate IV Workplace Training & Assessment
• Certificate IV or Diploma in Financial Services
• Relationship management or account management experience
• Strong financial services knowledge and experience

Life at Toyota & What we offer you

We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:

• Flexible hours and workspaces
• 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers with no waiting periods
• Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
• Paid volunteer days to support your community / Employee Community Grants Fund
• Employee Car Benefit Scheme

Building a great place to work

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

Come with us and help create the future.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Training

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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