Clinical Scheduling Coordinator

3 weeks ago

Perth, Western Australia Australian Unity Full time
Overview

Join to apply for the Clinical Scheduling Coordinator role at Australian Unity. This is a full-time, Western Australia based role with hybrid flexibility (3 in-office days at our West Perth branch).

Remedy Healthcare is a leading provider of integrated healthcare for those who choose to live and age well at home. Our experienced team, work together to deliver high quality healthcare services, to everyday Australians. With services tailored for in home, community, virtual and Telehealth settings. At Remedy Healthcare we partner with Australian Unity so we can better support our customers and deliver high quality safe care in the comfort of the customers' home.

Responsibilities

As a Clinical Scheduling Coordinator, you'll play a pivotal role in ensuring our customers receive timely, high-quality care. In this fast-paced role, you'll manage the scheduling of allied health and nursing services, triage referrals, coordinate bookings, and respond to intraday changes. You'll liaise with third-party providers and ensure service instructions align with preferred provider guidelines. You'll be the first point of contact for service changes, supporting both customers and clinicians by maintaining stable, responsive schedules. Working closely with workforce planning and operations teams, you'll help deliver seamless care experiences and support customers to live independently at home while enabling our clinical workforce to operate efficiently and compassionately.

Your skills and experience
  • Experience in scheduling and rostering environments is essential
  • Exposure to allied health or clinical industries is desirable but not essential – you may come from an EN/ENN or Medical Receptionist background
  • Sound understanding of administration procedures and general business practices
  • Initiative in completing tasks to tight deadlines and the flexibility to handle constantly changing priorities
  • Proficient in Microsoft Office suite
  • Well-developed interpersonal and communication skills (written and verbal)
  • Ability to show empathy with customers and relatives
Benefits
  • Hybrid working – enjoy the flexibility of three days in the office and remote work
  • Extra leave benefits, including Wellbeing, Community, and Deep Listening days each year
  • Purchase additional leave – buy up to 2 extra weeks of annual leave each year
  • Exclusive employee discounts across Australian Unity products, travel, and accommodation
  • Novated leasing – salary package a new car through either Maxxia or Flair Cars and save on tax
How to apply

Click APPLY to express your interest, or contact Caroline at cagray@australianunity.com.au for a confidential discussion.

Equal Opportunity

Australian Unity is an Equal Opportunity employer. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature aged people. To view our Reconciliation Action Plan, please view: https://www.australianunity.com.au/about-us/reconciliation-action-plan

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • Hospitals and Health Care

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