Lead Specialist, Product Management

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Help shape the future as a Commercial Insurance Product Management Lead.

For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.

Your Role

Joining the CGU Underwriting & Product Team, you'll be responsible for developing and executing an operational plan for end-to-end lifecycle management of individual products and entire product classes, independent of brand, aligned with the department's overall product strategy. Your role ensures continuous monitoring and analysis of product performance, driving operational objectives related to product health, financial targets, and customer growth and retention. By leveraging comprehensive data and research, you'll guide product improvements to meet strategic goals.

In addition to managing product lifecycles, your role influences the definition of strategy and vision for both individual products and whole product classes, including pricing strategies, underwriting rules, and governance frameworks. You'll lead the identification and implementation of business improvements across the product portfolio and supports cross-functional coordination with marketing, distribution, digital teams, and other stakeholders. This role also ensures adherence to risk compliance and promotes a customer-centric culture across the division.

Working closely with multiple teams and stakeholders, you'll significantly impact product performance and profitability across IAG's portfolio. The role demands strategic thinking, strong commercial acumen, and the ability to balance innovation with regulatory requirements, while fostering collaboration across departments to achieve business objectives and enhance overall product effectiveness.

This is a Max Term Contract opportunity, and we welcome applicants from Gadigal Country (Sydney) and Naarm (Melbourne).

About You

• 5+ years of product management experience within an insurance based legal practice or large-scale insurer or financial services organisation, preferably in commercial lines insurance, including but not limited to Liability, Construction & Engineering, SME, ISR or Professional Indemnity.
• Deep knowledge of insurance product structure and experience in drafting insurance products.
• Strong ability to integrate inputs from pricing, underwriting, portfolio management, and distribution to optimize product lifecycles and profitability.
• Demonstrated experience influencing product strategy, design, governance, and pricing across multiple product classes and stakeholder groups.
• Relevant tertiary qualifications in finance, insurance, or related fields, with industry certifications such as ANZIIF preferred.
• Excellent communication, negotiation, strategic thinking, and stakeholder coordination skills, with a customer-centric and innovation-driven mindset.

Applications close Sunday 14 September, 23:59pm AEST.

Joining CGU, you'll have access to a raft of benefits from across the Group:

• Boosted superannuation with 13% as standard
• Up to 50% off personal insurance, including home and motor insurance
• Work from home and many more flexibility options with myFlex
• Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
• Inclusive leave such as public holiday swap and gender affirmation leave
• Dedicated career growth programs, including the award-winning IAG Academy
• Discounts on everyday and special occasion items
• Great employee network communities
• Award-winning recognition and reward program
• employment type eligibility criteria apply

About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today.

• Mid-Senior level

• Full-time

• Product Management and Marketing
• Industries
• Insurance

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