Transition Manager

2 weeks ago


Melbourne, Victoria, Australia Persistent Systems Full time
Responsibilities
  • Collaborate with onsite SME teams to schedule and monitor KT sessions (shadowing, documentation, SOP creation).
  • Track KT progress by role/team and ensure completion of handover checklists and signoffs.
  • Monitor reverse shadow and shadow phases with reporting on quality and first-time correct metrics
  • Liaise with HR, Talent Acquisition, Business, and GCC teams to ensure alignment and smooth exit
Senioriy level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Engineering and Information Technology
Industries
  • IT Services and IT Consulting

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