Medical Receptionist/Secretary

3 weeks ago

Brisbane, Queensland, Australia Litton Andrews Full time
Litton Andrews (Litton Associates Pty Ltd) providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Our client is a long-established Respiratory and Sleep Specialist practice located in Spring Hill.

They are currently seeking an experienced Medical Receptionist/Secretary to join their team on a permanent, full-time basis – Monday to Friday, 38 hours per week. The rostered hours will fall between 8:00am and 5:00pm, with an occasional 7:30am start once a month.

The successful candidate will work closely with the administration team and Practice Manager to provide comprehensive reception and secretarial support to 4 specialists.

This position is ideal for a seasoned Medical Receptionist/Secretary with demonstrated experience in a private specialist practice, who is passionate about patient care and eager to develop their skills further in a busy and collaborative team environment.

Key duties and responsibilities will include (but not be limited to):
  • Meet and greet of patients visiting the practice
  • Taking all incoming telephone calls and assisting patient with general enquiries
  • Responding to all email correspondence in an appropriate time frame
  • Preparing and running patient clinics, including patient appointment bookings, data entry of patient details into HealthTrack, reviewing upcoming clinics and ensuring all patient records are in order before the day of clinic, appointment reminders, attending to patient emails and handling all telephone enquiries
  • Processing of all patient billing/receipting for consultations
  • Providing general administration support to the wider team

In addition to the key duties and responsibilities, Candidates must be able to demonstrate:
  • A strong desire to provide a high level of service to the patients of the practice
  • immaculate personal presentation
  • An exemplary telephone manner and a compassionate demeanor
  • Have at least 2 years previous experience in a similar position
  • Must be a team player with exceptional communication and interpersonal skills
  • Demonstrate you are proactive with strong time management and organisational skills along with the ability to prioritise your workload efficiently.
  • Must be able to multi skill and work under pressure
  • High level of competency in Microsoft Word and Outlook,
  • Previous experience using HealthTrack software is highly desirable however training will be provided

A training and induction program will be provided for the right candidate. Only those candidates considered closely will be contacted directly to arrange a time for interview/registration with the team at Litton Andrews.

Remuneration

A competitive hourly rate between $35 to $40 p/hour + super will be offered to a suitably experienced candidate. The practice is located in Spring Hill and is conveniently accessible via all major public transport routes.

For further information please contact Cathy Litton and her team directly on (07) 3184 6648 or 0422 888 040 a/hours. All applications can be emailed directly to cathy@littonassociates.com

To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com
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