Business Analyst

Company Description

Aspect (Autism Spectrum Australia) is one of Australia's largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focused and customer driven.

At Aspect we recognise a different brilliant, where we seek to understand, engage and celebrate the strengths, interests and aspiration of people on the autism spectrum.

Job Description

What you will do: Undertake detailed analysis of business and user processes, systems and requirements to support the scoping, design and delivery of projects within Aspect. The role is responsible for gathering and analysing business requirements. Some key accountabilities include:

• Engage with stakeholders to understand business needs, challenges, and opportunities.
• Analyse workflows to create process maps and isolate areas of potential improvement.
• Support IT and business teams in leveraging data insights for strategic decision-making.
• Ensure data integrity and accuracy in reporting and analysis.
• Develop actionable user stories or use cases collaboratively to accurately capture business requirements and translate into functional specifications.
• Develop functional specifications that design and document desired outcome of system enhancement/development.
• Produce technical specifications to communicate user requirements in technical terms to analyst programmers/project team.
• Prepare material and provide training and assistance to end-users following implementation.
• Support the selection, development and deployment of IT solutions that meet business objectives.
• Ensure solutions are user-friendly, scalable, and aligned with organisational goals.
• Proactively identify opportunities to optimise IT systems and business processes.
• Drive innovation by exploring new tools and methodologies to improve IT service delivery.
• Demonstrate flexibility in approach by tailoring analysis methods, communication styles, and deliverables to align with the technical maturity, preferred ways of working, and unique needs of different business units.

This is a full time, maximum term 2 years contract. The full-time equivalent annual salary ranges from $120K to $133K, inclusive of superannuation, and is dependent on qualifications and experience.

Qualifications

What you bring

• At least 3 - 5 years of experience in IT, with at least 2 years experience in a business environment coupled with tertiary level qualifications in Business, Science, Engineering or Economics.
• Strong ability to converse with both end-users and IT employees at all levels of the organisation.
• Good understanding of all aspects of the systems/software development life cycle.
• Technical knowledge of programming, system design, IT infrastructure and database concepts.
• Excellent communication skills, both written and verbal.
• Strong customer service focus.
• Working with Children Check clearance (NSW)
• National Police Clearance

Don't meet every single requirement? That's okay.

We know that not all candidates are likely to check every box, and we value diverse experiences and perspectives. If you're excited about this role and believe you could be a great fit, we encourage you to apply — even if your background doesn't align perfectly with every qualification, skill or experience listed. You might be just the person we're looking for.

Additional Information
What We Offer

• Salary packaging options to increase your take-home pay
• Hybrid working arrangements, flexibility between the office and home/remote
• Modern workspace with end-of-trip facilities, on the doorstep of Chatswood train and metro station, dining and retail outlets
• Employee referral incentives
• Access to a wide range of discounts through Blue Light Card on everyday purchases
• Discounted membership to fitness facilities through Fitness Passport
• Employee Assistance Program (EAP)

To apply: Click on the green "I'm Interested" button and attach your resume (not compulsory) and complete the candidate questionnaire; cover letter is optional. Applications should be received by 18th September 2025. Aspect reserves the right to interview and appoint at any stage during the recruitment process.

Enquiries should be directed to: Lauren Boyer, Transformation Program Manager at [email protected].

Aspect is committed to increasing the number of Autistic staff and providing an inclusive workplace where everyone can feel that they belong. We encourage candidates from all backgrounds including, but not limited to, Aboriginal and Torres Strait Islander Peoples, neurodivergent people, people with a disability, the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds, to apply. We have a range of universal strategies to meet the needs of different people in our hiring processes, and are happy to individualise these.

Learn more about us: www.autismspectrum.org.au

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