Senior Business Analyst

4 weeks ago

Chatswood, Australia NSW Health Full time
Overview

Senior Business Analyst - Single Digital Patient Record – NSW Health

Be part of the team leading the largest digital transformation in Australia's public health history. NSW Health's SDPR program is transforming the way patient care is delivered and experienced, creating a single, secure, holistic, and integrated view of patient information across the entire state. By connecting every corner of the NSW public health system, this program empowers clinicians and care teams with real-time access to unified patient data, enabling safer, more transparent, and quality care for every person, anywhere.

Join us now and contribute to the millions of ways we enrich health every day.

Responsibilities
  • Work with the Platform hosting team to document and optimise business processes and hand offs with other delivery teams.
  • Collaborate with Service Management teams across SDPRIA and other eHealth departments to ensure Platform hosting services are accurately mapped in the CMDB.
  • Document and share knowledge base articles based on Requests and Incidents that are resolved by the Platform hosting team.
  • Contribute to reporting on Service outcomes for the Platform hosting team.
About You / Qualifications
  • Has extensive experience in business analysis, especially around Service creation, transition and management.
  • Has extensive experience in mapping and optimising IT business processes in collaboration with a diverse range of stakeholders.
  • Can elicit clear business requirements and work with technical teams to translate these into work items.
Benefits
  • Professional growth and career development
  • Allocated day off per month
  • Salary packaging
  • Discounted fitness passport and other health and wellbeing programs
How To Apply

Share your most up-to-date resume (up to 5 pages), highlighting your relevant skills and experience. Answer this targeted question: In 300 words or less, describe a large platform or service where you contributed to a successful transition of the support model, integrating with broader enterprise services. Tell us about the challenges you faced and how you resolved them.

Additional Information
  • This recruitment may be used to create a Talent Pool for similar future roles over the next 18 months.
  • To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).

Applications close: 11:59pm, Sunday 21 September 2025.


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