Administration Officer

• Fulltime position based on Kamilaroi/GomeroiCountry in Tamworth
• $68.4K - $74.6K + Super + Salary Packaging (dependent on qualifications and experience)
• Flexible, friendly organisation & supportive management team

Our Organisation

The Benevolent Society's vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

Ready to be the heartbeat of a busy, purpose-driven team? In this dynamic role, you'll be the go-to person who keeps everything running smoothly.

Your new role will see you supporting operations, connecting with stakeholders, and creating standout client experiences through top-notch admin skills and a can-do attitude.

What you get to do

• Serve as a professional and welcoming first point of contact, supporting reception duties and connecting clients to appropriate services or staff.
• Provide comprehensive administrative support including document management, data entry, correspondence, bookings, and procurement tasks.
• Assist with meeting and event coordination, handling logistics, technology setup, catering, and distribution of materials.
• Promote a respectful, inclusive environment by maintaining confidentiality, supporting diverse client needs, and upholding organisational values.

We support people to live their best life. That includes you, our employee. A 'best life' is unique to everyone and can change as life changes:

• Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take homeeven more pay
• Motor Vehicle Packaging Options –to suit your lifestyle.
• Work/Life Balance - Enjoy flexible work arrangements, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward -Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development -We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment –Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networkinggroups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Skills and Requirements

• Relevant qualification in business services or equivalent hands-on experience in administration.
• Proven customer service skills with a proactive, solution-focused approach in client-facing roles.
• Proficient in office software, communication systems (PABX), and video conferencing technologies.
• Strong understanding of confidentiality, with the ability to handle sensitive information appropriately.
• Excellent multitasking, communication, and prioritisation skills—able to work independently and manage stakeholder expectations.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Interested? Apply online today

Contact Deb on 0413 369 516 a friendly, confidential discussion.

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.