Ward Clerk

3 days ago

Melbourne, Victoria, Australia Healthscope Full time
Overview

Holmesglen Private Hospital is seeking a Ward Clerk to join our team on a full-time basis in our general surgery ward, specialising in orthopaedics, ENT, and vascular. You will play a key role working within our supportive team to ensure our patients have a positive experience during their care.

Responsibilities
  • Greeting patients and other customers.
  • Liaising with nursing staff to provide accurate information to relatives regarding timeframes/wait times.
  • Preparation of patient files and coordination with other ward clerks to obtain patient files.
  • Medical record filing and distribution of discharge summaries, x-ray and pathology results.
  • Providing clerical support to NUM and nursing staff.
  • Liaison with allied health, ward staff and other hospital departments when required to facilitate patient treatments or transfers.
  • Cultivating a hospitable and friendly environment for all patients.
  • Work as an active team member to support all work tasks.
Supporting Role Details

You will work closely with the Nurse Unit Manager and ward nurses, responsible for bookings, pre-admissions, discharge, billing and compiling medical records. Experience with Medical software (i.e. Charm and WebPAS) is essential.

Essential Criteria
  • Authority to Work in Australia.
  • 1-2 years' medical administration or medical reception experience.
  • Experience with Medical Software i.e. Charm and WebPAS.
  • Excellent interpersonal and communication skills.
  • Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
  • Strong attention to detail.
  • Experience in MS Office (Outlook, Word, and Excel).
Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 38 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

Benefits
  • Flexibility to work across one or multiple hospitals across our network.
  • Discounted health insurance.
  • Continuous professional development, education & support provided to encourage growth.
Application Details

Applications close: 13 September 2025.

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au.

More Information

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a condition of employment.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Health Care Provider
Industries
  • Hospitals and Health Care
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