Sales Operations Specialist

3 weeks ago

North Sydney Council, Australia Eftsure Full time

Join the team protecting Australian businesses from payment fraud

At Eftsure, we're on a mission to be the Security Standard for B2B payments. Our real-time fraud prevention platform gives companies peace of mind that their payments are going to the right place - every time. With cybercrime evolving daily, our work has never been more important.

We're scaling fast and we're looking for a Sales Operations Specialist to play a central role in powering our go-to-market engine.

The Opportunity

This is not your average back-office ops role. As our Sales Operations Specialist, you'll sit at the heart of our sales strategy and operations team, making sure our sales organisation has the tools, processes and insights to thrive. From optimising our CRM and lead management, to forecasting pipeline and training the sales team, you'll be the person who turns data and process into sales success.

What You'll Be Doing

  • Own lead management processes to ensure timely and effective allocation of opportunities
  • Monitor and analyse key sales performance metrics to drive strategic decisions
  • Deliver accurate forecasting and build reports/ dashboards to give leaders visibility
  • Identify and implement improvements to sales processes and systems
  • Administer and maintain CRM (HubSpot) and sales tools (ZoomInfo, LinkedIn Sales Navigator)
  • Provide insights on prospect and customer data to boost sales productivity
  • Run training sessions and ensure adoption of sales processes and tools
  • Partner with Marketing, Partnerships, and Account Management to align GTM execution

What You'll Bring

  • Proven experience in sales operations, revenue operations or strategy roles
  • Strong analytical mindset, comfortable with Excel/ Google Sheets and BI tools (Power BI, Tableau etc.)
  • Hands-on experience with CRMs (HubSpot, Salesforce) and sales enablement systems would be beneficial
  • An energetic, proactive and positive presence - someone who will add to our culture and bring enthusiasm and drive to the team every day
  • Excellent communication skills and ability to collaborate across functions
  • Highly organised, detail-oriented and able to juggle competing priorities
  • Commercial acumen and the drive to succeed in a fast-growing SaaS scale-up

Why Eftsure?

We're a high-growth fintech scale-up with a big mission: stopping payment fraud. At Eftsure you'll find:

  • The chance to make a real impact - work in a fast-moving, collaborative culture protecting some of Australia's biggest businesses from cybercrime
    • Be part of our global growth journey - work on exciting challenges as we expand internationally and figure out how to scale and operationalise at pace
    • Unlimited growth and learning opportunities - you'll collaborate with senior leaders and talented colleagues across the business, gaining exposure and experience that will accelerate your career

Some of the perks:

  • Birthday Leave
    • Floating Cultural Holidays
      • A day off to support a charity of your choice
        • Annual $250 wellness benefit
          • Flexible working arrangements
            • An awesome, inclusive team culture

If this sounds like your kind of role, we'd love to hear from you. Join us at Eftsure and be part of a team making a real difference in the B2B payments space.

A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you

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