TA Team Leader, Volume

Talent Acquisition Team Leader to lead our team of volume recruiters. This role will report to the Talent Acquisition Manager. You will lead a collaborative team of high performing, positive and passionate individuals, supporting growth and success at A&G.

You will oversee the day-to-day operations of the recruitment process, ensure team performance, and drive workforce planning strategies to meet organisational hiring needs. You will work closely with hiring managers, HR partners, and other stakeholders to ensure a smooth, efficient, and positive recruitment experience.

• Lead, motivate, and mentor a team of recruiters to achieve hiring goals
• Provide coaching, training, and performance feedback to team members
• Foster a collaborative, high-performance team culture
• Ensure team adherence to recruitment policies, procedures, and timelines
• Identify opportunities to streamline and improve recruitment processes
• Analyse recruitment data and metrics to assess team performance and effectiveness
• Continuously refine sourcing, screening, and interviewing techniques to increase efficiency (UKG, Criteria and other systems)
• Collaborate with HR business partners, hiring managers, L&D, WFP and other stakeholders to align recruitment efforts with organisational needs
• Provide regular updates to hiring managers on the status of open roles, recruitment progress and frontline metrics
• Manage relationships with external partners and agencies including feedback on performance, quarterly review meetings, and collaborative partnerships
• Oversee the full recruitment cycle, from job posting to offer acceptance, ensuring positions are filled in a timely and efficient manner
• Develop and implement strategies to attract top talent across various job levels
• Work with hiring managers to understand hiring needs, job requirements, and ideal candidate profiles
• Ensure a consistent and positive candidate experience throughout the recruitment process

To be successful in this position you will be driven, resilient and passionate about recruitment and people. You will be solutions focused, adept at problem solving with proven stakeholder management experience.

Key requirements include:

• Ability to build rapport with internal and external stakeholders using a diplomatic and consultative approach
• Demonstrable leadership capability (e.g., leading projects, initiatives or process improvement) even if direct leadership experience is not required
• Excellent communication, interpersonal, and negotiation skills
• Proven ability to work alongside senior leaders within the business to deliver on recruitment objectives
• Analytical mindset with the ability to assess and improve recruitment processes

Above all else, you will have a positive and curious attitude, with an open mindset. You will believe in working hard but having a lot of fun along the way

• Be rewarded – recognise high performance and reward our people through bonuses and other perks
• Leave options – volunteer days, an additional paid 'ME' day, paid parental leave and the option to purchase additional leave
• Grow with us – learning and professional development opportunities
• Give back – A&G Difference program with volunteering, fundraising and donation opportunities
• Take care of yourself – wellbeing support, mental-health resources and fitness discounts
• Celebrate the wins – onsite events, family fun days and annual celebrations
• Save money – discounts on insurance products and purchases across Australia
• Rewards platform – access to Rewards Gateway for personalised rewards and wide retailer discounts

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our general insurance products include Car, Motorcycle, Home, Contents, Pet and Travel, delivered through our brand Budget Direct and partnerships with ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer. If this sounds like you, apply today. Auto & General values individual differences and fosters an inclusive culture that creates a great place to work for all.