Human Resources Coordinator

Human Resources Coordinator (Pre-Opening) – Crowne Plaza Geelong. Be part of a landmark hotel opening in one of Victoria's most exciting waterfront destinations. In partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to Geelong, opening in 2026 as part of the Nyaal Banyul Geelong Convention and Exhibition Centre precinct. The 200-room hotel will feature spacious suites, an extensive restaurant and bar offering, pool, gym, and meeting facilities.

As Human Resources Coordinator, you will assist the Human Resources Manager and departmental managers to ensure our colleagues are equipped to deliver a memorable guest experience. You will provide key clerical and administrative support in recruitment, onboarding, learning & development, performance management and engagement to deliver an excellent colleague experience.

• Manage administrative processes and IHG people technology, ensuring payroll deadlines are met and supporting new starter onboarding.
• Collaborate with leaders and external payroll teams, facilitate contract development, and drive compliance with onboarding procedures.
• Monitor budget expenditure, conduct audits, and assist in supplier management and payment processing.
• Deliver exceptional internal customer service, particularly during peak periods, while efficiently managing HR supplies and external stock providers.
• Act as the HR team first point of enquiry for a range of HR & Payroll related questions from hotel colleagues and leaders, working 5 days a week on site.
• Support the planning, preparation and execution of colleague events and IHG engagement initiatives.

This role is heavily administration focused, so you will be proficient with Microsoft, Excel, Canva and databases, and comfortable with all aspects of admin, producing reports, drafting letters, and auditing files.

You must be a people person, enjoy interacting with all levels of the business, and be able to juggle multiple tasks and priorities.

• Ability to work autonomously, be proactive and take accountability for workload.
• Ability to manage multiple tasks while demonstrating attention to detail and accuracy.
• Strong communication skills to guide, confidentially influence and build professional rapport with department managers, leaders and colleagues.
• Tertiary studies in Human Resources, Training or Business Administration preferred
• Previous HR experience within Hotel Industry or Tourism and Hospitality is desired
• Tech savvy with IT literacy in Microsoft Office, HR systems (preferred) and able to learn new systems easily
• Fluent in English; additional languages are a plus but not essential
• Impeccable grooming standards and good personal hygiene
• Full working rights within Australia with no restrictions

Not only will you benefit from a truly unique and career-defining opportunity as part of this exciting hotel opening, but you'll receive a competitive salary and a wide range of benefits designed to help you live your best work life — including impressive room discounts and strong training in the business.

Most importantly, your career journey will be supported through lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.