Reuse Shop Coordinator

Join to apply for the Reuse Shop Coordinator role at City of Wagga Wagga.

Are you passionate about sustainability, great with people, and a natural leader? We're looking for a proactive and motivated Reuse Shop Coordinator to lead daily operations at Council's Reuse Shop within the Gregadoo Waste Management Centre (GWMC).

In this hands-on leadership role, you'll oversee sales, drive waste diversion efforts, manage a dynamic team, and deliver excellent customer service. From coordinating operations and maintaining compliance to promoting reuse and boosting revenue, you'll play a key role in reducing landfill and giving items a second life.

If you're ready to lead by example, bring your operational, sales, and people skills to a role that makes a real difference to your community and the environment.

• Oversee all sales activities and sales-related tasks, including greeting customers, answering questions, processing payments, and maintaining a professional attitude reflecting Council's commitment to customers.
• Lead, engage, mentor, and develop the team, ensuring effective personnel management to deliver operational works and achieve the best organisational and community outcomes.
• Plan and coordinate the Reuse team's work activities including plant, materials, and contractors.
• Operate internal reporting systems and generate reports to management on request.
• Oversee onsite compliance against reporting requirements, ensuring key performance indicators are achieved.
• Effectively manage the collection, presentation and sale of re-saleable materials ensuring maximum recyclable diversion.
• Promote and plan opportunities to increase diversion and sales revenue.
• Communicate with other team members to maximise diversion and sales.
• Develop a yearly communications plan to support reuse shop activities.
• Maintain the reuse shop to a high level of housekeeping and establish a pricing mechanism that encourages uptake of goods.
• Utilise and maintain all items of plant, equipment, tools and PPE to Council standards.
• Develop procedures relevant to the role to provide guidance around the management of the reuse shop facility.
• Complete documentation relevant to the role (e.g., standard forms, payroll, cash and EFTPOS reconciliations, banking processes, site safety documentation including incident reports).
• Perform fire and emergency operations; and site safety and security.
• Undertake administrative duties including purchasing requisitions, preparation of reports, timesheet authorisation, etc.
• Perform other duties in support of the GWMC team as directed, relevant to skills, competence and training.

• Class C Driver's Licence.
• General Construction Induction Training Card.
• National Certificates of Competency - Forklift (LF) (Desirable).
• Demonstrated experience, skills, and knowledge relevant to the role, including working in a retail environment; cash handling; and resource recovery and/or genuine interest in protecting the environment.
• Experience leading and working effectively in a team and independently.

In accordance with Work Health and Safety legislation, the successful applicant is required to be vaccinated for Hepatitis A, Hepatitis B and Tetanus and will be asked to provide evidence of this.

Applications close Sunday, 7 September 2025 at 11.59pm AEDST with interviews to be held in the week commencing Monday, 15 September 2025.

If you are interested in this role and would like more information, please contact Andrea Baldwin, Resource Recovery Facilities Manager on 0437 044 612.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

All preferred candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

For more information and to apply, please visit the following links:

• https://wagga.pulsesoftware.com/Pulse/jobs
• https://wagga.nsw.gov.au/the-council/careers/why-work-in-wagga

Council is an inclusive employer. We strive to reflect the community in which we work, and we welcome and encourage applications from skilled people from all walks of life.