Resource Recovery Support Officer
2 days ago
We're looking for
dynamic individuals to be the front-line face of Council's waste services - supporting
everything from garbage and recycling collections to green waste, bin repairs,
and more. You'll engage daily with customers, coordinate with contractors, and
help ensure our community stays clean and sustainable.
As part of our team,
you'll also play a key role in supporting the functionality of the Weighbridge and Reuse Shop at our
waste facility. If you're ready to make a real impact while keeping things
running smoothly behind the scenes, this could be the perfect fit
One (1) permanent, part-time
position available.Wednesday,
Thursday, Friday and Saturday each week, 10.00am to 3.00pm, 20 hours per week.Remuneration package of $2,412.82 gross per
fortnight with the opportunity to progress to $2,895.38 gross per fortnight +
superannuation (12%), noting pay rates are pro-rated based on part time hours
of work.- Penalty rates applicable for hours worked on
weekends.
*Please note: Rates
of pay for all Council employees aged between 15-18 years of age are paid in
accordance with the Local Government (State) Award 2023, Clause 32. Junior and
TraineeEmployment. For
further information, please see Council's Junior Rates of Pay Fact Sheet.
Key Responsibilities:
As the Resource Recovery
Support Officer, you will be responsible to:
- Undertake
administrative duties including the management of account holder information
and general record keeping; responding to customer requests; data entry; manage
and monitor the Integrated Waste Tracking System; asbestos management paperwork
and coordination; purchasing requisitions; preparation of report information
for EPA, management and other stakeholders; preparation of reports through the
use of the weighbridge software; and provide data and reports to management as
required. - Undertake
customer service duties associated with the weighbridge and Reuse Shop, when
and as required as part of a roster. - Manage
and resolve day-to-day service issues, customer feedback, complaints and
compliments pertaining to the delivery of waste services, including phone calls
and email correspondence, recording correspondence and documentation relevant
to these matters in Council's corporate systems. - Proactively
engage with Council's Customer Service Team to ensure accurate waste service
information is consistently provided to customers. - Support
the Gregadoo Waste Management Centre (GWMC) Leadership Team in the provision of
general administration activities as required including production of task and
services reports, and data entry for reporting. - Assist
in the administration and management of contracts relevant to the collection of
waste throughout the LGA. e.g. Kerbside collection services (recycling, FOGO
and General Waste). - Assist
with organisation of freight pickups for cardboard, oil, polystyrene, and
monitor daily staff and traffic movements.
Essential Requirements of the Position:
As the successful applicant, you will bring a
strong mix of qualifications, skills and experience, including:
- Business
administration qualifications and/or experience relevant to the role. - Current Class C
Driver's Licence. - General
Construction Induction Training Card. - Proven experience in service delivery administration with demonstrated
ability to organise and prioritise workload, and to meet deadlines while
maintaining a high level of accuracy and attention to detail. - Proficiency in the use of Microsoft Office and other relevant software
packages.
What
is next?
Applications
close Sunday, 19 October 2025 at 11.59pm AEDST with interviews to be
held in the week commencing Monday, 27 October 2025.
If you are interested in
this role and would like more information, please contact Andrea Baldwin, Resource
Recovery Facilities Manager on
As part of the
recruitment process, pre-employment checks will be conducted in line with
requirements of the position.
All
preferred candidates for this position will be asked to consent to a police
check. Please note that people with a criminal record are not discouraged from
applying for the position. Each application will be considered on its merit.
For more information and
to apply, please visit:
Council
is an inclusive employer. We strive to reflect the community in which we work,
as a result we welcome and encourage applications from skilled people from all
walks of life. This includes women, men, Aboriginal and Torres Strait Islander
people, culturally and linguistically diverse people, people with a disability,
veterans, sexually and gender diverse people, people with lived experience and
people of all ages.
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