Resource Recovery Support Officer

We're looking for
dynamic individuals to be the front-line face of Council's waste services - supporting
everything from garbage and recycling collections to green waste, bin repairs,
and more. You'll engage daily with customers, coordinate with contractors, and
help ensure our community stays clean and sustainable.

As part of our team,
you'll also play a key role in supporting the functionality of the Weighbridge and Reuse Shop at our
waste facility. If you're ready to make a real impact while keeping things
running smoothly behind the scenes, this could be the perfect fit

• One (1) permanent, part-time
  position available.

• Wednesday,
  Thursday, Friday and Saturday each week, 10.00am to 3.00pm, 20 hours per week.

• Remuneration package of $2,412.82 gross per
  fortnight with the opportunity to progress to $2,895.38 gross per fortnight +
  superannuation (12%), noting pay rates are pro-rated based on part time hours
  of work.

• Penalty rates applicable for hours worked on
  weekends.

*Please note: Rates
of pay for all Council employees aged between 15-18 years of age are paid in
accordance with the Local Government (State) Award 2023, Clause 32. Junior and
TraineeEmployment. For
further information, please see Council's Junior Rates of Pay Fact Sheet.

Key Responsibilities:

As the Resource Recovery
Support Officer, you will be responsible to:

• Undertake
  administrative duties including the management of account holder information
  and general record keeping; responding to customer requests; data entry; manage
  and monitor the Integrated Waste Tracking System; asbestos management paperwork
  and coordination; purchasing requisitions; preparation of report information
  for EPA, management and other stakeholders; preparation of reports through the
  use of the weighbridge software; and provide data and reports to management as
  required.
• Undertake
  customer service duties associated with the weighbridge and Reuse Shop, when
  and as required as part of a roster.
• Manage
  and resolve day-to-day service issues, customer feedback, complaints and
  compliments pertaining to the delivery of waste services, including phone calls
  and email correspondence, recording correspondence and documentation relevant
  to these matters in Council's corporate systems.
• Proactively
  engage with Council's Customer Service Team to ensure accurate waste service
  information is consistently provided to customers.
• Support
  the Gregadoo Waste Management Centre (GWMC) Leadership Team in the provision of
  general administration activities as required including production of task and
  services reports, and data entry for reporting.
• Assist
  in the administration and management of contracts relevant to the collection of
  waste throughout the LGA. e.g. Kerbside collection services (recycling, FOGO
  and General Waste).
• Assist
  with organisation of freight pickups for cardboard, oil, polystyrene, and
  monitor daily staff and traffic movements.

Essential Requirements of the Position:

As the successful applicant, you will bring a
strong mix of qualifications, skills and experience, including:

• Business
  administration qualifications and/or experience relevant to the role.
• Current Class C
  Driver's Licence.
• General
  Construction Induction Training Card.
• Proven experience in service delivery administration with demonstrated
  ability to organise and prioritise workload, and to meet deadlines while
  maintaining a high level of accuracy and attention to detail.
• Proficiency in the use of Microsoft Office and other relevant software
  packages.

What
is next?

Applications
close Sunday, 19 October 2025 at 11.59pm AEDST with interviews to be
held in the week commencing Monday, 27 October 2025.

If you are interested in
this role and would like more information, please contact Andrea Baldwin, Resource
Recovery Facilities Manager on

As part of the
recruitment process, pre-employment checks will be conducted in line with
requirements of the position.

All
preferred candidates for this position will be asked to consent to a police
check. Please note that people with a criminal record are not discouraged from
applying for the position. Each application will be considered on its merit.

For more information and
to apply, please visit:

Council
is an inclusive employer. We strive to reflect the community in which we work,
as a result we welcome and encourage applications from skilled people from all
walks of life. This includes women, men, Aboriginal and Torres Strait Islander
people, culturally and linguistically diverse people, people with a disability,
veterans, sexually and gender diverse people, people with lived experience and
people of all ages.