Administrative Officer

3 days ago


Wollongong, New South Wales, Australia Illawarra Mercury Full time
Overview

Administrative Officer (Registry) role at Illawarra Mercury. Duration: 2 Months (01/09/2025 to 31/10/2025). Location: Wollongong (Onsite).

Responsibilities
  • Provide information to clients face to face, by phone or in writing, record action taken and follow up where required.
  • Prepare matters for hearing (organise copies of papers for tribunal members, notify parties, arrange reporting services, interpreters and country venues and travel for members and make arrangements for clients with special needs).
  • Provide a range of administrative and clerical support services, including fax, post, photocopying, compilation and distribution of documents.
  • Prepare routine correspondence, as required, ensuring all documentation conforms to Tribunal presentation, style, format and content protocols.
  • Input all relevant data in the Tribunal's case management system and create, store, retrieve and archive Tribunal files to ensure the accurate and safe storage of data/information to comply with the required standards.
  • Seek guidance from, and escalate more complex matters to the Senior Registry Officer/Team Leader, as appropriate.
  • Maintain an up-to-date knowledge of relevant legislation and operational procedures and contribute to the development and implementation of business process and service delivery improvements.
  • Visa Status and Security Clearance: Candidates with full Australian working rights can apply for this role.
Qualifications
  • Demonstrated working experience in a high volume, frontline customer service environment.
  • Demonstrated experience to provide clerical, administrative and customer service support to the Tribunal.
  • Demonstrated ability to motivated and self-drive to provide excellent customer service in Tribunal environment.
  • Demonstrated ability to undertake a range of administrative support services relating to the work of the Tribunal, including data entry, preparing correspondence, and maintaining electronic and file records.
  • Working experience with Children Check Clearance.
  • Demonstrated experience in exercising judgement in a respectful manner when dealing with parties in an often volatile and emotive environment.
  • Experience in identifying and responding to changing workloads and priorities, and meeting deadlines within tight timeframes in a high-volume environment.
  • Demonstrated experience in dealing professionally with tribunal members and parties.
  • Strong work ethic with a can-do attitude to work to tight deadlines across multiple tasks.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • Technology, Information and Media

#J-18808-Ljbffr

  • Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Office Administrator - O'Brien Plumbing North Wollongong (NSW)O'Brien Plumbing North Wollongong is seeking a motivated and organised Office Administrator to join our team. We are a reputable and growing plumbing business, committed to providing excellent service and quality workmanship to our clients. If you are a dynamic individual with strong communication...


  • Wollongong, New South Wales, Australia beBeeAdministrative Full time $45,000 - $70,000

    Job OverviewThis role involves working in an on-farm office as a reliable and responsible staff member.Responsibilities include monitoring incoming emails daily, collating supplier invoices and reconciling accounts, weekly payroll processing, general administration duties such as data entry, filing, answering phone calls and sorting mail, assisting with...


  • Wollongong, New South Wales, Australia Grand Pacific Health Full time

    About UsGrand Pacific Health (GPH) is a for-purpose community-based organisation. GPH provides high quality health services to assist people in the management of their physical and mental health. GPH's mission is to provide equitable heath care with an emphasis on helping vulnerable and at risk of disadvantage populations as well as regional communities.GPH...


  • Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Join to apply for the Receptionist/Office Administrator - Merimbula Vision role at Illawarra Mercury1 day ago Be among the first 25 applicantsJoin to apply for the Receptionist/Office Administrator - Merimbula Vision role at Illawarra MercuryReceptionist / Office Administrator – Merimbula VisionPart Time | Flexible Weekday Hours | Starting Late...


  • Wollongong, New South Wales, Australia Geoscience Ireland Part time

    Job Details: Office Administrator – Wollongong (Mat Leave Cover, Part-time)Job Title: Office Administrator – Wollongong (Mat Leave Cover, Part-time)Vacancy No: VN4703Employment Type: Fixed-TermContract Type: Part-TimeJob DescriptionSLR's One Team Culture and CommitmentAt SLR Consulting, we celebrate a 'One Team Culture', where bringing together diversity...


  • Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Join to apply for the Administrative Support Officer - Perioperative Services, Shoalhaven Memorial Hospital role at Illawarra Mercury1 day ago Be among the first 25 applicantsJoin to apply for the Administrative Support Officer - Perioperative Services, Shoalhaven Memorial Hospital role at Illawarra MercuryProvide a full range of admin and clerical support...


  • Wollongong, New South Wales, Australia NSW Health Full time

    Administration Officer Level 2 - Typist - Gastroenterology - Wollongong Hospital Join to apply for the Administration Officer Level 2 - Typist - Gastroenterology - Wollongong Hospital role at NSW Health. Overview As an Administrative Officer in the busy Gastroenterology department, you will be at the heart of patient interaction, managing reception...


  • Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Administration Officer Level 4 - Prevention and Response Violence, Abuse and Neglect (PARVAN) ServiceJoin to apply for the Administration Officer Level 4 - Prevention and Response Violence, Abuse and Neglect (PARVAN) Service role at Illawarra MercuryAdministration Officer Level 4 - Prevention and Response Violence, Abuse and Neglect (PARVAN) Service2 days...


  • Wollongong, New South Wales, Australia Healthe Care Full time

    We are Aurora Healthcare, previously part of the Healthecare group, an established and innovative healthcare business, where people are at the heart of everything we do.We are proudly Australia's leading private specialty healthcare group focused on innovative and accessible health care solutions across mental health, rehabilitation, specialty medical and...


  • Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing.With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885.Today, our exceptional teams support more than 130,000 people to live independently at home and across our...