Product Operations Coordinator

At Tennis Australia, we're creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We're a team of imaginative and passionate people who believe in the power of sport to make a difference.

Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Product Operations Coordinator - Catering to join our Product Operations team to deliver the Australian Open 2026. This is a full-time fixed-term contract from October 2025 to February 2026.

As this is a seasonal role , we require full availability and flexibility across the summer months, December – February. If you're ready to help us serve up real impact, we'd love to hear from you.

We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About the role

The Product Operations Coordinator – Catering position is responsible for the end to end management and delivery of precinct catering operations at the Australian Open.

In this role you will be responsible for:

• Support the end-to-end delivery of Australian Open food, dining, and catering operations across planning, bump-in, event delivery, and bump-out for all non-permanent venues, kitchens, and tournament dining areas.
• Coordinate operational requirements with internal teams and external vendors, ensuring compliance with City of Melbourne and food safety standards, and manage key logistics including site access, kitchen infill, and POS system setup, deployment and reporting management.
• Build and maintain strong relationships with catering partners, restaurant vendors, and precinct stakeholders to ensure smooth execution and high-quality experiences across multiple event locations.
• Contribute to workforce planning and team leadership by supporting staffing coordination, inductions, daily briefings, and driving a collaborative, high-performing team culture.
• Play a key role in sustainability, reporting, and continuous improvement initiatives, while liaising with departments such as Marketing, Partnerships, and Product Development to align food operations with broader event goals.
  

About you

To be successful in this role you will have:

• Minimum 3 years' experience in large-scale catering or major event environments, with strong knowledge of food and hospitality operations.
• Solid understanding of end-to-end food and beverage delivery in major sporting events, including front and back of house requirements.
• Demonstrated ability to prioritise effectively, make sound professional judgments, and manage commercial operations within a complex organisational setting.
• Experience working with local Melbourne City Compliance standards is a must.
• Confident, adaptable, and solutions-focused with the ability to thrive in fast-paced, high-pressure environments.
• Preparedness to be flexible in regards to working hours and arrangements relating to work associated with Tennis Australia

What's to love?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open
• Monthly health & wellbeing activities with access to CorePlus Pilates
• Onsite gym, tennis facilities & free onsite car parking
• A range of discounts from our sponsorship partners

To Apply

If you think you're up to the challenge, we'd love to hear from you Please submit your resume and cover letter via our online application system. Please note,only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

If you need assistance or adjustments to fully participate in the application process, please contact recruit@Tennis.com.au .

Applications close on Monday the 8th of Septemberhowever we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.