Product Operations Coordinator

Tennis Australia is hiring for the Product Operations Coordinator – Catering to join the Product Operations team and deliver the Australian Open 2026. This is a full-time fixed-term contract from October 2025 to February 2026. As this is a seasonal role, full availability and flexibility across the summer months (December – February) are required.

We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

• Support the end-to-end delivery of Australian Open food, dining, and catering operations across planning, bump-in, event delivery, and bump-out for all non-permanent venues, kitchens, and tournament dining areas.
• Coordinate operational requirements with internal teams and external vendors, ensuring compliance with City of Melbourne and food safety standards, and manage key logistics including site access, kitchen infill, and POS system setup, deployment and reporting management.
• Build and maintain strong relationships with catering partners, restaurant vendors, and precinct stakeholders to ensure smooth execution and high-quality experiences across multiple event locations.
• Contribute to workforce planning and team leadership by supporting staffing coordination, inductions, daily briefings, and fostering a collaborative, high-performing team culture.
• Play a key role in sustainability, reporting, and continuous improvement initiatives, while liaising with Marketing, Partnerships, and Product Development to align food operations with broader event goals.

• Minimum 3 years' experience in large-scale catering or major event environments, with strong knowledge of food and hospitality operations.
• Solid understanding of end-to-end food and beverage delivery in major sporting events, including front and back of house requirements.
• Demonstrated ability to prioritise effectively, make sound professional judgments, and manage commercial operations within a complex organisational setting.
• Experience working with local Melbourne City Compliance standards is a must.
• Confident, adaptable, and solutions-focused with the ability to thrive in fast-paced, high-pressure environments.
• Preparedness to be flexible regarding working hours and arrangements related to Tennis Australia.

• Career development with a range of formal education and on-the-job training opportunities
• Tickets to the Australian Open
• Monthly health & wellbeing activities with access to CorePlus Pilates
• Onsite gym, tennis facilities & free onsite car parking
• A range of discounts from our sponsorship partners

If you think you're up to the challenge, we'd love to hear from you. Please submit your resume and cover letter via our online application system. Note: only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

If you need assistance or adjustments to fully participate in the application process, please contact

Applications close on Monday the 8th of September; however, we will be reviewing applications as they are received, so the role may close sooner if the right candidate is found.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always looking for talented people to join our team and help us create a playful world through tennis. We may advertise future opportunities as they arise.

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