Senior Case Manager. Permanent Full Time
2 weeks ago
Senior Case Manager. Permanent Full Time - Dandenong at Life Without Barriers. This role provides intensive case management support to individuals and families with complex needs within the Status Resolution Support Services program, ensuring high-quality, evidence-based, and culturally responsive services through needs assessments, case planning, referrals, and ongoing review.
Based in our Dandenong Office, with occasional work from home. This role offers a monthly rostered day off (RDO) and generous employee benefits including salary packaging and Fitness Passport.
Responsibilities- Provide intensive case management to individuals and families with complex needs within the Status Resolution Support Services program.
- Ensure delivery of high-quality, evidence-based, culturally responsive services through needs assessments, case planning, referrals, and ongoing review.
- Provide guidance, mentoring, and training to Case Coordinators and Cultural Support Workers.
- Contribute to service improvement, compliance, and collaboration with internal and external partners to achieve positive outcomes for clients.
- A recognised Degree qualification in Social Work, social sciences, psychology, nursing or mental health or a recognised diploma in a related field and working toward a degree qualification.
- Proven experience in case management, working with individuals presenting with complex needs including trauma, mental health, physical health, child protection and family violence.
- Ability to work autonomously while effectively managing competing priorities in a fast-paced environment.
- Skilled in applying trauma-informed, strengths-based and culturally responsive practice to achieve positive outcomes.
- Demonstrated leadership capability, including mentoring, coaching, training and supporting staff.
Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant state-based checks.
Benefits- Based in our Dandenong Office, with occasional work from home
- Monthly rostered day off (RDO)
- Generous Employee Benefits - Access to salary packaging, Fitness Passport + More
Applications Open: Monday 8 September 2025
Applications Close: Tuesday 7 October 2025
Include your resume and covering letter in one document, click Apply and follow the prompts. For general role enquiries contact Kristy Crowe via recruitment@lwb.org.au
Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.
We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
Equal OpportunityWe are an equal opportunity employer and value diversity. We encourage applicants from all backgrounds to apply.
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