Investigator. Permanent Full Time

**Job no**: 505088
**Employment type**: Full Time
**Location**: Dandenong, Epping, Sunshine, Melbourne, Brisbane
**Categories**: Human Resources

**About the Organisation**

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide investigative expertise and contribute to safeguarding our clients. With a focus on people, not profit, Life Without Barriers' corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better. If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the role**

Joining our Conduct and Professional Standards Team, you will conduct high quality, timely and fair investigations into serious misconduct matters related to employees and contractors. You will undertake investigations into reportable allegations of abuse and neglect of children, young people and people with disabilities by LWB staff, contractors and foster carers. As a valued member of the in-house Employment Relations team with strong connections to the National Safeguarding Unit (NSU), your insights will contribute to continuous improvement initiatives and practice improvements within a values based and agile organisation.

This is a permanent, full time position offering a hybrid work arrangement. You can work from any of our offices across Victoria, with the flexibility to work remotely from home. Travel within the state will be required as needed.

**Key responsibilities**
- Conduct investigations into allegations of reportable conduct within the Child Youth and Family program and disability reportable incidents against Life Without Barriers staff, contractors and foster carers, within the framework stipulated by state and territory jurisdictions.
- Conduct workplace investigations into serious misconduct matters across the business.
- Engage and partner with stakeholders both internal and external to LWB, to achieve positive outcomes for our clients and ensure expeditious investigations are completed to the highest quality standards.
- Complete investigation plans, conduct investigative interviews, analyse evidence, make recommendations in relation to findings and complete investigation reports.
- Identify and provide recommendations in relation to practice improvement opportunities to mitigate risks to children, young people and vulnerable clients.
- Communicate and act in ways that are consistent with Life Without Barriers Values of_ Responsive_, _Imaginative_, _Courageous_, _Respectful_ and _Relationships_

**Skills & Experience**
- Relevant tertiary qualifications in investigations, human resources and/or social welfare field
- Demonstrated experience in conducting high quality investigations within the framework of the respective jurisdictions
- Experience in the field of child protection and/or the disability sector will be highly regarded
- Demonstrated skills and experience in conducting investigative interviews with children, adults and vulnerable persons.
- Demonstrated high level analytical ability and sound judgement
- Excellent written and verbal communication skills with ability to adapt to stakeholder audiences.
- Demonstrated experience conducting complex case conferences/discussions - your case management skills will be highly regarded.
- Demonstrated ability in time management, organisational skills and well-developed problem-solving skills
- Current Driver's Licence
- Demonstrated commitment to process improvement and the care and protection of children, young people and people with a disability.
- Ability to handle sensitive material, demonstrate a high level of confidentiality and operate with integrity and honesty

**Benefits**
- Rare opportunity to join our inhouse Conduct and Professional Standards Team -location Melbourne
- Opportunity to make an impact in a sector that does work that matters
- Monthly rostered days off
- Training opportunities including Trauma Informed Practice
- Join one of Australia's largest and leading social-purpose organisations
- Excellent salary packaging benefits through Maxxia

**How to Apply**

**Applications close at midnight on Sunday 1**st** June 2025.**

**Advertised**: 22 May 2025 E. Australia Standard Time
**Applications close**: 01 Jun 2025 23:55 E. Australia